Blank Users Account screen

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theolddog

Thread Starter
Joined
Apr 19, 2004
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103
I was working on a friends computer yesterday and when I tried to get into Users Accounts the screen comes up blank, just white space. Any suggestions as to why that might happen?

He also has a printing problem. In IE and Outlook Express when you click on File - Print nothing happens. The printer is properly installed and set as the default and he can print from Word. I don't know whether or not these two problems are related or not.

Any suggestions?

He is running XP Home and has SP2 installed. He's not sure if these problems started after SP2 arrived or not.

Thanks

theolddog
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,425
Try booting in safe mode and logging in as Administrator. You can then see if the user accounts appear or are really gone.
 

theolddog

Thread Starter
Joined
Apr 19, 2004
Messages
103
Great. I don't know why I didn't think of that. I'll try it and let you know the results.

theolddog
 
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