Blocked email

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dmcclure

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Joined
Jul 29, 1999
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142
I'm not sure if this is the right forum.

Yesterday two friends mentioned that Outlook Express is blocking some, or all of their email. At least one is using Norton antivirus and I suspect the other is too. I can't find anything in either Norton or OE that addresses this. Can anyone help?

Don
 
Joined
Sep 7, 2004
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49,014
Do you mean attachments?

Tools - options - Security - Uncheck the Do not allow attachments ..........
 
Joined
Jul 16, 2003
Messages
93
If you mean the program itsself might be blocking mails, open Outlook Express. Then go to tools -> message rules -> blocked senders list and see if anything is blocked there.

As far as Norton blocking e-mails. I don't believe it can do this. However, Norton does have to power to block an IP address and if the IP is the same as your mail server then you wouldn't be able to recieve any mail. So if you are getting at least some mail and you have only one mail server then you can be sure Norton isn't blocking it.

Other than that Norton only has the power to scan e-mails for virii. If it finds any it will give you a pop-up message.
 
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