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Blocking emails containing "@itlgopk.uk"

Discussion in 'General Security' started by TimFromOHio, Jan 30, 2018.

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  1. DaveA

    DaveA Trusted Advisor

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    You are correct, only the From box is checked, it would have helped if you had told us this up front.
    What made you think that these were coming from @itlgopk.uk?

    What is in the From box?
    It my help if you were to post a screen shot of the header are of one of these emails?
     
  2. TimFromOHio

    TimFromOHio Thread Starter

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    Below is the screen shot of a typical spam I have been getting. Tell me how to block these emails. I cannot block by domain or email address because often Outlook says the email address is invalid. Plus, the address constantly changes. Notice where the @itlgopk.uk appears. I get 20 to 30 of these emails a day and I cannot find a way to stop them.

    upload_2018-2-13_6-47-22.png

    The thing I cannot understand that if Outlook can identify when an email address is invalid, why cannot Microsoft give there customers the ability to block emails where their address are invalid.
     
  3. DaveA

    DaveA Trusted Advisor

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    Your attachment is way to small to read any of it, repost a much larger one?
     
  4. TimFromOHio

    TimFromOHio Thread Starter

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    Sorry, I hope this is better.

    Screenshot (5).png Screenshot (6).png T
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    You failed to mention that you are using SpamFighter. Those emails are in the SpamFighter folder so you're not actually "receiving" them. Looks like SpamFighter is doing its job. Just verify the contents of the spam folder to make sure nothing legitimate is being moved there by an overly aggressive filter and then delete the rest.
     
    Last edited: Feb 14, 2018
    Novictory likes this.
  6. DaveA

    DaveA Trusted Advisor

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    This proves that a picture is worth a 1,000 words!
     
  7. TimFromOHio

    TimFromOHio Thread Starter

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    I did not mention Spam Fighter because Spam Fighter was not involved with my question. I would like to stop having these emails appear in any folder. I would like to be able to totally block these emails. Yes, they are not going into my inbox, but I have to deal with deleting these emails daily. Yes, it is easy to deleted these emails, but why must I deal with these emails daily?

    I repeat, I want a way to totally block these emails from appearing in any folder.

    As for DaveA's answer, I feel like that is an impropriate answer. I felt a bit insulted with his response. It provided no useful information or help. It was not a professional response.
     
  8. DaveA

    DaveA Trusted Advisor

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    Spam Fighter is involved as if it was NOT working, then all of these emails would be in your inbox.
    Let Spam Fighter do it's job and just empty the folder from time to time. You never told us what folder they were in and I just assumed that they were in the inbox.

    There is NO way of stopping in getting these other than start using a different email address.

    Since you had not told us about the usage of Spam Fighter the picture showed that you were.
     
  9. TimFromOHio

    TimFromOHio Thread Starter

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    Just a last comment on my issue.

    I did not mention using Spam Fighter because my use of Spam Fighter was not relevant to my question. My question was how to block these emails from appearing in any folder. Yes, Spam Fighter is catching these emails. But I do not consider Spam Fighter on doing a good job because these emails are not being blocked. My hopes in using Spam Fighter was to block these emails, not to move them into a different folder. These emails were going into my spam folder. So, as far as I can tell, all Spam Fighter is doing is moving these emails from the spam folder into the Spam Fighter folder. I still have to clean out the Spam Fighter folder and I do this multiple times a day.

    I have communicated with the Spam Fighter people. They were no help with actually blocking these emails.

    I am upset that I have to deal with offensive emails and being told there is no way to stopped the. There has to be a better way of handling these emails. Changing all my accounts where this email is being used will be painful process.

    As for say "This proves that a picture is worth a 1,000 words!" and being the only response from you is in poor judgement on your part. It seems like you were making fun of me. It was not a useful statement. Next time, try using better wording and actually tell people what you meant. How do I know your intent with this message?
     
  10. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    You are wrong about that. It was very relevant because as long as you're using third party software to manage spam it's going to override anything else you try to do so you can set all of the rules you want and they won't work. Nevertheless, all spam software does is move spam to a spam/trash folder which makes it easier to manage. If the spam actually got through it would be intermingled with your legitimate emails and you'd have to sift through them and delete them yourself. This way, they are all sent to a specific folder so you can manage them more easily. Setting rules on email clients to create blocked senders lists does the same thing, it just sends it to a trash or spam folder. This enables you to go through them and see if any legitimate emails have been sent there by mistake so that you don't lose them.

    Dave's response was not rude or inappropriate. It's a common statement to make when a picture clarifies a situation. If you had stated your were using SpamFighter at the very beginning it would have prevented a lot of wasted time and effort to help set up rules that weren't going to work anyway.
     
  11. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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  12. etaf

    etaf Moderator

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    in office 365 - outlook 2016 , you can change the rules for the Junk
    goto home > Junk >junk email options
     

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  13. TimFromOHio

    TimFromOHio Thread Starter

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    I debated for several days if I wanted to respond. I feel like you were actually understanding my question.

    The spam issues occurred months before I started using Spam Fighter. I tried using rules to block these emails and the rules were not functioning. Searching Microsoft forums and even contacting Microsoft support gave me no solutions. I discover that it is a common complaint where Outlook rules are not working for people. Removing Spam Fighter will do nothing for me because Outlook rules are not working the way they are advertised. Maybe I am not using Outlook correctly. Is there a could source where I can learn more on how to manage Outlook rules?

    Let's assume I am not using Spam Fighter. Given what I wrote above, is there an add-in that does a better job of managing rules.

    More comment on Dave's answer. I acknowledge that "A picture is worth a thousand words" is a common phrase. Being a common phrase does not mean it is an appropriate phrase to use. Dave made an assumption that I would take his answer as he intended. I did not. I was offended by Dave's use of the phrase as an appropriate response, especially since he did not include an additional verbiage. I was expecting some sort of an apology. I did not get an apology, I got a defense. This made me angry. It makes me think your organization is not professionally run.
     
  14. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    You certainly have the right to take offense or feel you've been insulted by any comment anyone makes but that doesn't mean we consider it a founded complaint that requires any disciplinary action. Dave's comment was more of a general statement probably directed at me more than you. Some people are way more sensitive than others and that appears to be the case here. I'm offended and insulted that you base the professionalism of this site on something so innocuous but I won't be losing any sleep over it.
     
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