Solved blocking my id by server fire wall

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omid.me

Thread Starter
Joined
Feb 14, 2018
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Today I tried to open wp- admin in my website but I faced a page that wrote on it my IP is blocked and it is not whitelisted how can I solve this problem easily and fast because I need to open my website immediately?
thanks a lot in advance.
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
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Dec 14, 2002
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56,452
only way is log in via FTP & delete the plugin that is blocking you
safest way is to rename the folder that contains the plugin
it is most probably jetpack, so rename the jetpack folder inside plugins directory to jetpack_old
once you are back in to wordpress admin page , then while still in FTP rename jetpack_old back to jetpack.
Then immediately open jetpack settings, /security/brute force attacks and add yourself to the white list
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
If you aren't using jetpack and are using another plugin that blocks logins, then rename that plugin
plugins are inside the wp-content folder in your ftp or you can use the file manger in your hosting account control panel instead of FTP if its easier for you.

The other way is use a different computer, like at a library, a friend or internet café, log in to Wordpress and remove the block from jetpack/settings/brute force attacks and add your own IP to the white list
 

omid.me

Thread Starter
Joined
Feb 14, 2018
Messages
23
Thank you so much for your attention to my problem and good news that it solved
bye.
 
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