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Blocks me from getting on the Internet!

Discussion in 'Windows XP' started by Valentine1, Feb 15, 2007.

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  1. Valentine1

    Valentine1 Thread Starter

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    I had 14 critical updates from Microsoft downloaded onto my computer. Now I canNOT get on the Internet. I have to disable Norton's Firewall in order to gain entrance. I've tried changing settings but nothing works. Anyone else having this problem?
     
  2. ozrom1e

    ozrom1e

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    Try uninstalling the Norton Firewall and installing another one like ZoneAlarm Free.
     
  3. Valentine1

    Valentine1 Thread Starter

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    Thanks I will try that. I have Windows Firewall too so that should keep me covered (?) :)
     
  4. RootbeaR

    RootbeaR

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    Actually that may open you up. Only use one firewall at a time.
     
  5. Valentine1

    Valentine1 Thread Starter

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    Windows Firewell was disabled while I used Norton's. Are you saying to go ahead and uninstall Norton's and see if the Windows one will open me up?
     
  6. RootbeaR

    RootbeaR

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    No. I am saying use one firewall at a time only. If you get ZoneAlarm, disable windows firewall.
     
  7. techkid

    techkid

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    Download another firewall before you uninstall the old one. Also before you do uninstall the old firewall, physically disconnect yourself from the Internet until you have installed the new one.
     
  8. Valentine1

    Valentine1 Thread Starter

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    I don't always trust my understanding of what EXACTLY I should do. First: download another firewall. Then uninstall Norton Firewall. Then install the new one. That it?
     
  9. RootbeaR

    RootbeaR

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  10. Valentine1

    Valentine1 Thread Starter

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    Uninstalling Norton did the trick. With Windows Firewall in place I can now get onto the Internet again without being blocked. I did however, download ZoneAlarm and will keep it to see if Windows is good enough. Would ZoneAlarm be better? Anyone?
     
  11. RootbeaR

    RootbeaR

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    Windows firewall only works one way, incoming. You want one that will work both ways, incoming and outgoing.
    So I recommend using one other than windows that does this such as Zone Alarm that you have downloaded.
     
  12. Couriant

    Couriant Trusted Advisor

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    My guess is that Norton detected a change and was waiting for you to allow the machine that was changed to go to the internet and you may have mistakenly told it to deny. ZoneAlarm works the same way. If the program that is trying to get out to the internet, it will block it and ask you first before allowing it.
     
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