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Solved Blue Question Mark Over DVD Drive

Discussion in 'Windows 10' started by patmac, Feb 11, 2018.

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  1. patmac

    patmac Thread Starter

    Joined:
    May 14, 2004
    Messages:
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    Hello,
    Tried to load a DVD today but could not open the DVD tray.
    There's a big blue question mark over the drive. I'm assuming the drive that says D:\ Desktop is the DVD drive, this is from in File Explorer
    Using a paperclip in the reset hole wouldn't open it.
    I'm able to get the tray to come out by using my finger on the side of the door. I tried loading the DVD in then pushing it closed. It spins up and asks what I want to do with the DVD but won't let me select anything.
    Device Manager says the device is working properly.
    This is on a Dell i5-3340, 8M of RAM, Windows 10 Home 64 bit machine.
    Any help will be appreciated.
    Thanks for your time.

    Edit: when I go to Disk Management I don't see D:\, but do have: CD-ROM 0(zero) DVD(E:). I can eject the tray on this drive, which opens the DVD tray. So I'm not sure which is what.
    I apologize for the confusion.
     
    Last edited: Feb 11, 2018
  2. patmac

    patmac Thread Starter

    Joined:
    May 14, 2004
    Messages:
    1,002
    I may have been looking at the wrong drive...the one listed under "Quick Access". I removed it from there, and took a little better look under "This PC" and found the E: drive which is the DVD. All ok now, my bad.......Still not sure what/how the D: with the blue question mark got there, possibly a jump drive someone removed before it should have been....Thanks anyways
     
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