Blue sceen and System32 error

Beeshac

Thread Starter
Joined
Jun 20, 2021
Messages
1
Laptop showed this error and now remains in blue screen. Tried restarting 3 times and going onto safe mode, but it keeps looping back to the blue screen.

Please advise.
 
Last edited:

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,488
Hello Beeshac and welcome to TSG,

Boot your PC and let it go as far as it can, Now hold and keep down the Shift key and re- boot your PC. Windows should open to the "Choose an Option" window....

Other options for Choose an option window at following link:

How to use the Windows 8 or 10 System Recovery Environment Command Prompt Here: http://www.howtogeek.com/126016/three-ways-to-access-the-windows-8-boot-options-menu/ to enter System Recovery Command prompt.

From that window select "Troubleshoot" from the next window select "Advance Options" from there select "Startup Repair" from there follow the prompts, does that help....?

Thank you,

Kevin..
 

cwwozniak

Chuck
Moderator
Joined
Nov 28, 2005
Messages
69,816
Hello Beeshac.

There is a good possibility that your problem is not virus or malware related. It may be related to a hardware issue or a problem with Windows. I have moved your thread to our Windows 10 forum where more members may be able to assist you. Please use the "Report" link at the bottom of your post if you are using a different version of Windows and request a site mod or administrator move it to the correct Windows forum.
 

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