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Blue Screen after ie10 instalation

Discussion in 'Windows 7' started by sepu, Jan 19, 2013.

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  1. sepu

    sepu Thread Starter

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    Hello, pls help me!!

    I installed ie10 few days ago and since that when i'm trying to use ie i get blue screen.
    It's only happening with ie!!!. Now i'm using Chrome, but i need ie for watching online tv.
    I've read the topics related to my problem, i tried to solve the problem but i just can't. I could go to factory settings with my laptop but i don't want that for the moment.




    specs :
    -Win 7 x64
    -Intel(R) Core (TM) i5-2430M

    Thank you
     
  2. Wepynx

    Wepynx

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    Did you try resetting ie10 or uninstall/reinstalling it ??
     
  3. sepu

    sepu Thread Starter

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    Yes i did, now i have ie 9 but still the same problem
     
  4. Wepynx

    Wepynx

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    You originally had ie8, right, then updated to ie9 ?? Then installed ie10 ??
     
  5. sepu

    sepu Thread Starter

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    yes, had ie 8, than installed ie9( crashed few times but not blue screen), than tried ie10 and here is where the problems started
     
  6. Wepynx

    Wepynx

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  7. sepu

    sepu Thread Starter

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    the error that i get from the blue screen is related to: igdpmd64.sys
    i looked and it's about the graphic card, but i have already update everything....pls help
     
  8. Wepynx

    Wepynx

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    Did this start happening after the graphic card drivers were updated ??
     
  9. sepu

    sepu Thread Starter

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    before and after i updated the driver
     
  10. rainforest123

    rainforest123

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    Which W7? 32 or 64 bit?
    How much ram?
    HDD capacity, C: capacity; C: free space, too.
    Video card spec, please
    Brand, model & model # of your PC or motherboard.

    Please provide us with the 3 most recent mini dump files, which are probably at c:\windows\minidumps

    Left click the start button.
    RIGHT click "computer"
    Left click "properties"
    In the upper left, left click "advanced system settings"
    "advanced" tab, "start up & recovery section, left click 'settings" button.
    Is it set to kernel dump or small memory dump?

    We need "small memory dump".

    Be sure "over write . . ." is unchecked.

    We will analyze them for you.

    RF123
     
  11. Wepynx

    Wepynx

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    What security are you running and do you have a 3rd party firewall ?? Have you tried opening ie in Safe Mode with Networking to see if you get the same results ??
     
  12. rainforest123

    rainforest123

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    FYI

    http://arstechnica.com/information-...orer-10-for-windows-7-edging-that-bit-closer/

    RF123
     
  13. Wepynx

    Wepynx

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    Thanks rainforest123 for jumping in, I had the same problem once and it ended up being my 3rd party firewall.
     
  14. rainforest123

    rainforest123

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    You could also try using IE 10 with no add ons
    start > programs / all programs > accessories > system tools > IE 10 no add ins / ons

    But because IE10 is still in beta testing, fixing your issue may be a challenge.

    RF123
     
  15. sepu

    sepu Thread Starter

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    HP Pavilion g7 Notebook PC Product number: A1V40UA#ABC
    Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz
    RAM: 6GB
    Windows 7 home premium SP1 - 64 bit
    HDD: 750 Gb C=768 Gb still have 43 gb free

    when i tried to zip the mini dump file: file not found or no read permission

    "Is it set to kernel dump or small memory dump?" - it is set to kernel should i change that to memory dump?
    i will also uncheck "overwrite"
     
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