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Blue screen after shut down

Discussion in 'Windows XP' started by Adam08, Aug 15, 2010.

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  1. Adam08

    Adam08 Thread Starter

    Joined:
    Aug 15, 2010
    Messages:
    1
    Hi!

    I'm having a problem with my PC. When I shut down my PC, it sometimes restarts. I was told to uncheck the automatic restart function. Now I get a blue screen. It says:

    STOP: 0x0000007E (0xC0000005, 0xF7878AB9, 0xF78BE90C, 0xF78BE608)

    Can you help me?
     
  2. surferdude2

    surferdude2

    Joined:
    Jul 6, 2010
    Messages:
    619
    Try some of this from MS, some doesn't apply, some does:

    http://support.microsoft.com/kb/330182

    Also this can be caused by something as simple as a corrupt shutdown sound file or image file. I also had one once where it was caused by a bad CD-ROM drive.

    Post back what happens and if still no joy, give your full system specs so we might attract some help getting you going again.
     
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