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blue screen appears after every shutdown!!!!!!! please help

Discussion in 'Windows XP' started by princexxx, Apr 1, 2008.

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  1. princexxx

    princexxx Thread Starter

    Joined:
    Mar 5, 2008
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    When Ever i shutdown my pc a blu screen appears written that { " this is first time you had seen this error............"} and so on and at the down counting of physical memory dump started and when it points to 100 my computer restarted!!!!!!!!!!! This thing go on after every shut down :mad:...... please some body help.
     
  2. jasaiyajin

    jasaiyajin

    Joined:
    Mar 31, 2008
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    230
  3. princexxx

    princexxx Thread Starter

    Joined:
    Mar 5, 2008
    Messages:
    6
    THANKS TO REPLY


    THE LOG FILE CONTAINS----::|


    Logfile of HijackThis v1.99.1
    Scan saved at 8:48:37 PM, on 4/1/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.17184)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Internet Download Manager\IDMan.exe
    C:\Program Files\Internet Download Manager\IEMonitor.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
    C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\hjt\crusty.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [SRFirstRun] rundll32 srclient.dll,CreateFirstRunRp
    O4 - HKLM\..\RunOnce: [GrpConv] grpconv.exe -o
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
    O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm
    O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
    O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
    O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
    O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe" -r (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
     
  4. jasaiyajin

    jasaiyajin

    Joined:
    Mar 31, 2008
    Messages:
    230
    Hmm...

    1. Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management. Or, open the MMC containing the Event Viewer snap-in.
    2. In the console tree, expand Event Viewer, and then click the log that contains the event that you want to view.

    The key is the Event Viewer, you may view the System logs that may provide more detailed information as to the file(s) that may be crashing your system. The event viewer helped me numerous times to figure out why certain system crashes occur. Explore and look for Red exclamation points and post any that you find.
     
  5. princexxx

    princexxx Thread Starter

    Joined:
    Mar 5, 2008
    Messages:
    6
    In event viewer in system sub category most of the error are of 8 are Dhcp , 3 are of ntfs , 12 are service manager and in application category many are of event system.
    Microsoft Office Diagnostics and Internet Explorer are blank.................


    Beside these all when any blue screen occurs no problem written on it just written " its your first time ........ adequate disk space.......hardware...........software" all these
    but my eyes goes on adequate disk space ...... i had 4 partisions of hard drives in one hard disk only 1 gb of 20 gb is left might be low disk space occurs problem but it isint my major drive partision in which windows is install its un common ........... i am so confused:confused: now if any other problem please tell me.

    thanx for replien buddy!!!!!
     
  6. jasaiyajin

    jasaiyajin

    Joined:
    Mar 31, 2008
    Messages:
    230
    I suggest to look under the "event" column and refer to this website to try and correct your errors: http://www.eventid.net

    I've noticed I have some problem with DCOM, so I'm off to fix my own problems :D

    The event id's should help point you in the right direction, google is your friend.

    I would just reinstall a clean copy of windows if there's too many problems that require fixing. It would be better time management rather than chasing fixes for multiple problems.
     
  7. princexxx

    princexxx Thread Starter

    Joined:
    Mar 5, 2008
    Messages:
    6
    i think its because of less disk space in my hard disk.........or i will try rebooting my windows....
     
  8. princexxx

    princexxx Thread Starter

    Joined:
    Mar 5, 2008
    Messages:
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    ok bye buddy thanx for your help i had to go now bye. i'll try my best
     
  9. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    My bet is always on any non-windows firewall; but let's see...


    I can run a debugging utility on the dump files if you do this:

    1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
    2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
    3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
    4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

    This might point us to a non-system driver causing the error, if one exists for it.
     
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