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blue screen appears

Discussion in 'Windows XP' started by ur2nd, Nov 19, 2005.

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  1. ur2nd

    ur2nd Thread Starter

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    Sorry for bumping an old thread, but it tried to search before asking for help and this was what I see. I get that same blue screen but in the middle mine gives me a file name. (grtdimon.SYS). Then says some thing about firewall or antivirus. I found the file on my pc but ofcource I can't open it 'cause it's a systems file. I am a newb when it comes to computer lingo, but any help on removeing or correcting this problem would be great. Thank you in advance.
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
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    It's best to start new threads for problems, rather than jump old ones. I'll split yours off.

    It looks like this is part of Comcast software -- and here is a rather alarming experience posted by someone:

    http://www.newsbackup.com/about413885.html

    Is there an uninstaller in Add/Remove programs for Comcast Security Manager?
     
  3. ur2nd

    ur2nd Thread Starter

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    My bad. To answer your question yes there is. thanks for a quick responds
     
  4. Rollin' Rog

    Rollin' Rog

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    You may have to uninstall the Comcast software -- and if you want it, reinstall it. I hope you will not encounter the error the other individual did -- but if you do get an error, try the uninstall from Safe Mode.

    Safe Mode is booted by tapping the f8 key promptly on startup and choosing it from the start menu.
     
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