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Blue screen at random times and no internet access

Discussion in 'Windows 7' started by drumbum081, Oct 23, 2012.

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  1. drumbum081

    drumbum081 Thread Starter

    Joined:
    Oct 23, 2012
    Messages:
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    Hi there. First off thank you very much for taking the time to read this! I have an Acer Aspire 5560 laptop. A month or so ago I started having the occassional problem with Blue Screens. There does not seem to be a specific time in which they come up it just seems to happen randomly. As of late it has been happening much more frequently. Also, though my menu bar says I have wireless access I constantly get the "Can not connect to a network" error message. I cannot click on the view networks options from the menu bar or from the control panel even though every other option in the control panel works fine. I have tried troubleshooting my internet connectiong and nothing ever comes up. I am using Google Chrome. I am currently running my laptop on safemode with networking in order to post on this site. Thank you very much for the help!!


    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD A6-3420M APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
    Processor Count: 4
    RAM: 5606 Mb
    Graphics Card: AMD Radeon(TM) HD 6520G, 512 Mb
    Hard Drives: C: Total - 699301 MB, Free - 604206 MB;
    Motherboard: Acer, Aspire 5560
    Antivirus: Microsoft Security Essentials
    Firewall: ZoneAlarm Security
     
  2. captainron276

    captainron276

    Joined:
    Sep 11, 2010
    Messages:
    3,930
    First Name:
    Ron
    If you are running the ZoneAlarm Anti-Virus program then having MSE running at the same time could be the problem as two Anti-Virus programs can and do mess up a lot of your computers functions. Use one or the other and uninstall the one you don't want and see how it goes.
     
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