Blue screen crash almost every time I play games

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tony199

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Dec 5, 2011
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Hi, I recently assembled my own computer mainly for the purpose of gaming. First day after assembly, I was playing Skyrim fine and everything was going perfectly. Second day though, I was playing skyrim and suddenly everything stopped, the screen went black, and a blue screen came up saying something about having to do a memory dump and then it shutdown rebooted my computer. I freaked out but I though it was just a one time thing because then I played for another two hours without a problem. However, the next day the crash happened three more times and on the third time, instead of there being a memory dump and a whole bunch of data on my screen, there was just a few lines of text and it said "There is a problem with your hardware. Check with your hardware manufacturers." and instead of rebooting like the usual crashes, it just staying on the blue screen and I had to reboot the computer myself. So far, the only two games I've played are skyrim and WoW and it's crashed on both of these games. If anyone could please let me know what the problem might be, I would be extremely grateful. My computer specifications are as follows:

Mobo: Asus M5A97 EVO
GFX Card: Radeon 6950 Sapphire Flex 2gb
Power Supply: Corsair Enthusiast 750W V2
Memory: 2x 4GB Ripjaw G. Skill memory (think this is a newegg product only)
Processor: AMD Phenom II X6 1100T
OS: Windows 7 Ultimate
CPU cooler: Corsair Hydro Series H60
Hard Drive: a western digital 1TB 7200rpm
Case: Antec Lanboy Air Blue
DVD drive: Lite-on iHAS124-04.

Thanks.

 
Joined
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Howdy,

take a look and see if any minidumps have been created

you will find them here They are located in C:\WINDOWS\Minidump

Copy the last 3 to another location put them in a folder and compress the folder zip or Rar and Go Advanced in your post then Manage Attachments and post them

Note Do not try to compress them until you have copied them to somewhere else.
 

Tanis

Shane
Joined
May 29, 2006
Messages
4,151
In addition to Megabite suggestion, I would also look at your temperatures to ensure you aren't overheating somewhere.

Are you overclocking? If not, any reason why you have a watercooler as it really isn't necessary for stock speeds.
You have a good power supply but there is still the chance it could be faulty, even the best manufacturers for anything have the occasional faulty item that gets shipped, so worth checking to make sure.

I use HWMonitor to get an idea of the temps and PSU outputs, however as you have an Asus board it may be worth downloading the latest version of Asus PC Probe as that will be better suited to the sensors on your board.

Also may be worth double checking you have the correct BIOS version as you need version 0402 for that CPU, check here.
 

tony199

Thread Starter
Joined
Dec 5, 2011
Messages
6
Hi guys, thanks for the feedback. I attached those minidump files to this post like you said. Also, no I am not currently overclocking because I'm just setting everything up for now and I have 5 case fans so I don't think its overheating. Also the mobo I have actually comes with a temperature and power monitor built into the bios interface.
 

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Apr 5, 2008
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11,761
Probably caused by : dxgmms1.sys

Probably caused by : ntoskrnl.exe

Try either updating your video driver or re-installing it to start
 

tony199

Thread Starter
Joined
Dec 5, 2011
Messages
6
So I re-installed my graphics card driver but it is still crashing on me.
 
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11,761
About how long does it go before it crashes...and does it only crash while playing games?
 

tony199

Thread Starter
Joined
Dec 5, 2011
Messages
6
Actually it only crashed once after I installed the driver again. So far its been working fine
 

tony199

Thread Starter
Joined
Dec 5, 2011
Messages
6
Sorry to re-open this, but I'm still having problems. The crashing is still going on, just every now and then I go through a nice patch of time where no crashing occurs. So far I have tried re-installing my graphics driver and also updating it. However, now I realize it doesn't just crash when I'm playing games. I was watching a youtube video via facebook and it crashed. Also, I was just downloading a torrent and it crashed. Any help?
 
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