1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Blue Screen during boot-up

Discussion in 'Earlier Versions of Windows' started by rwrussell, Jan 3, 2002.

Thread Status:
Not open for further replies.
Advertisement
  1. rwrussell

    rwrussell Thread Starter

    Joined:
    May 17, 1999
    Messages:
    75
    I'm running Win98se on a Fujitsu laptop with 128RAM. When I start-up the computer I get a "Fatal Exception 06 at ...." When I hit any key the boot completes, but the machine has become prone to crashing.

    It also has problems shutting down. Sometimes I get a "Fatal Exception 0D at ....", but most times it just hangs during shutdown and I have to turn the computer off. I'm guessing these are probably related problems, but it's just a guess.

    I have followed some earlier advice and checked the autoexec.bat for any references to a virus protection program, but the few lines in the autoexec.bat file do not reference any virus software and are all rem'd out.

    Thanks for your help!
     
  2. beach51

    beach51

    Joined:
    May 18, 2001
    Messages:
    1,199
    Hi rwrussell,lets have a look at your startup programs.Go to Start>Run>type in msinfo32>click ok>click on the + sign next to Software environment>click on startup programs>click on edit>select all>edit>copy>and paste the page back here.
     
  3. Dan O

    Dan O

    Joined:
    Feb 13, 1999
    Messages:
    8,974
    I would install a backup copy of the Registry, just before the problem started. Here's how: Boot MS-DOS mode using the boot menu or a Windows Startup diskette. Then type: SCANREG /RESTORE

    A list of dates will be displayed, select a date before the problem started and follow the instructions.

    Good luck.
     
  4. rwrussell

    rwrussell Thread Starter

    Joined:
    May 17, 1999
    Messages:
    75
    Thank you for the quick responses.

    I tried the registry restore, but the oldest file that came up on my list (of about 5 dates) was only 12/17/01 and I was having these problems at that time. (I am curious about what makes these registry backups and can I have any control over it?)

    Here are my startup programs:

    Microsoft Works Calendar Reminders Startup Group "C:\Program
    Files\MSWorks\Calendar\WKCALREM.EXE"
    PMSet98 Startup Group "C:\Program Files\Fujitsu\PMSet98\PMSet98.exe"
    Kak.hta Startup Group C:\WINDOWS\Start Menu\Programs\StartUp\KAK.HTA
    LifeBook Application Panel Startup Group "C:\Program Files\Fujitsu\Application
    Panel\AUVCore.exe"
    AIM Registry (Per-User Run) C:\COREL\SUITE8\PROGRAMS\CCWIN\AIM\aim.exe
    -cnetwait.odl
    MSMSGS Registry (Per-User Run) "C:\Program Files\Messenger\msmsgs.exe"
    /background
    Tray Temperature Registry (Per-User Run) C:\PROGRAM
    FILES\AWS\WEATHERBUG\WEATHERBUG.EXE 1
    ScanRegistry Registry (Machine Run) c:\windows\scanregw.exe /autorun
    TaskMonitor Registry (Machine Run) c:\windows\taskmon.exe
    LoadPowerProfile Registry (Machine Run) Rundll32.exe
    powrprof.dll,LoadCurrentPwrScheme
    AtiPTA Registry (Machine Run) Atiptaxx.exe
    Ati2cwxx Registry (Machine Run) Ati2cwxx.exe
    AtiGart Registry (Machine Run) c:\Ati\Gart\AtiGart.exe
    SBWatchDog.EXE Registry (Machine Run)
    C:\WINDOWS\SYSTEM\SBUtils\SBWatchDog.EXE /l
    LoadBtnHnd Registry (Machine Run) C:\Program Files\Common Files\Fujitsu
    Shared\BtnHnd.exe
    PRPCMonitor Registry (Machine Run) PRPCUI.exe
    LoadQM Registry (Machine Run) loadqm.exe
    RealTray Registry (Machine Run) c:\My Download Files\RealPlay.exe
    SYSTEMBOOTHIDEPLAYER
    SaveNow Registry (Machine Run) C:\Program Files\SaveNow\SaveNow.exe
    Gator Registry (Machine Run) "C:\Program Files\Gator.com\Gator\Gator.exe"
    NAV Agent Registry (Machine Run) c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
    iamapp Registry (Machine Run) c:\Program Files\Norton Internet
    Security\IAMAPP.EXE
    New.net Startup Registry (Machine Run) rundll32
    C:\WINDOWS\NEWDOT~2.DLL,NewDotNetStartup
    LoadPowerProfile Registry (Machine Service) Rundll32.exe
    powrprof.dll,LoadCurrentPwrScheme
    ATIPOLAB Registry (Machine Service) ati2plab.exe
    SchedulingAgent Registry (Machine Service) mstask.exe
    ScriptBlocking Registry (Machine Service) "C:\Program Files\Common Files\Symantec
    Shared\Script Blocking\SBServ.exe" -reg
    nisserv Registry (Machine Service) c:\Program Files\Norton Internet
    Security\NISSERV.EXE

    I hope you can make some sense from this, because it's Greek to me. Any clues in all of this?
     
  5. beach51

    beach51

    Joined:
    May 18, 2001
    Messages:
    1,199
    Hi Rwrussell,you have a virus and some nasty spyware on your computer.Kak.hta,is a virus.Go to this site and run a free online virus scan and see if it will remove it.The spyware is

    savenow
    gator
    newnet

    Go to start>run>type in msconfig>click on the startup tab>remove the check marks for these 3.Click apply>then ok.Reboot.Now go to the control panel>add and remove programs,see if any of them are listed there,if so remove them and reboot after each one.Now go to this site and download a program called Ad-aware5.6.This is a free program that will scan your computer and remove the spyware componnets.Once you download the program,also download the lastest signature file,and download that to the Ad-aware folder,now run the scan,and remove all that it finds.

    http://www.lavasoftusa.net

    http://www.housecall.antivirus.com



    http://www.housecall.antivirus.com (for the virus scan)
     
  6. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Sheesh, why is Symantec's AV sleeping on the job here?
     
  7. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    You have the Wscript.Kak Worm as well: http://www.pchell.com/internet/kakworm.shtml

    And far too much other nasty stuff in startup.

    Go to Start/run, and type msconfig.
    On the Startup tab, uncheck EVERYTHING, EXCEPT for the following items

    MSMSGS (optional)
    Tray Temperature (optional)
    ScanRegistry
    AUVCore.exe
    LoadPowerProfile
    LoadBtnHnd
    PRPCMonitor
    NAV Agent
    iamapp
    LoadPowerProfile
    SchedulingAgent
    ScriptBlocking
    nisserv

    Click OK, close Msconfig, and reboot (important!)

    The items marked 'optional' aren't neccessary for Windows to run either, and you may experiment later by unchecking them as well.

    Now go to Software add/remove and remove New(dot)net application.

    Reboot AGAIN.

    Download and install Ad-Aware . This is a program which scans your system for spyware.

    After having downloaded AAW, also download the latest Signature file (Reflist.sig) : http://www.lavasoftusa.net/aaw/binary/reflist.zip
    Unpack it to the Lavasoft Ad-Aware folder in Program Files, and have it overwrite the one that's there.

    Then have your drives and registry scanned for spyware, check all found files and reg keys, click continue, and have them removed.
    Reboot one last time.

    Finally, have your computer scanned on line at <A HREF="http://housecall.antivirus.com/">Trend Micro HouseCall </A>

    Good luck,
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/64043

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice