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Blue screen error on shutdown

Discussion in 'Windows 7' started by skwiss, Apr 6, 2010.

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  1. skwiss

    skwiss Thread Starter

    Joined:
    Apr 6, 2010
    Messages:
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    I'm having a weird issue where I get a blue screen error on shutdown. It hasn't occurred while running windows applications. It started happening a few days ago. I believe that day I was setting up drivers for Lib-usb to run a ps3 controller as a joystick. It required me to install microsoft visual C++ 2008 Express edition and of course, the driver itself.

    The last couple of days have been pretty busy, I've been doing a lot of work on PC. I believe I also updated my Nvidia drivers to incorporate photoshop CS4's new OpenGL support. That should be about all that I have installed, though.

    Here's my system specs, and blue screen report.

    Gateway FX 6802 with:
    Windows 7 home premium (64 bit)
    Intel i7 920 clocked at 2.67ghz(stock speed)
    12Gb memory
    1Tb Hdd
    _________________________________
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF880050932FD
    BCP3: FFFFF880057AD878
    BCP4: FFFFF880057AD0D0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\040610-19125-01.dmp
    C:\Users\skwissgarr\AppData\Local\Temp\WER-31122-0.sysdata.xml


    I appreciate any help with this error. I can download HJT and post a report if needed.

    Edit: I have uninstalled Libusb and rolled back my nvidia drivers btw. This didn't help.
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    That change is a good possibility for the fault -- as I have seen that particular issue before with that type of ps3 USB controller driver. A system restore would be the easiest fix to test. These can be undone if not helpful.

    But some memory dumps might confirm this.

    I can run a debugging utility on the dump files if you do this:

    1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
    2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
    3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
    4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.


    If you do not see any minidumps, be sure you are not using any cache cleaner such as CCleaner. Also run sysdm.cpl and select Advanced > Startup and Recovery. Make sure "small memory dump" is the one chosen under "write debugging information" and the location should be %systemroot%\minidump
     
  3. skwiss

    skwiss Thread Starter

    Joined:
    Apr 6, 2010
    Messages:
    2
    Thank you for the quick reply, Rollin' Dog.
    I did a system restore back to the point before I had installed the ps3 sixaxis driver. This resolved the blue screen problem on shut-down. You have my best regards.
     
  4. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    You're most welcome -- it's a good idea to mark the thread "Solved" using the tag at the upper left if all is well :)
     
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