Blue Screen; Fatal Exception 06

[schonmon]

Whenever I shut down my computer I get the blue screen and the following message; "Fatal Exception 06 @ 0000:00000238". I read a previous post where somene said 06s are hard to track down. However, I've tracked it down to the Netzero program I have loaded. I've deleted the program and reloaded it several times, but still get the same error message. Are there any changes that I can make to either Netzero or my OS, Windows 98, to avoid the blue screen of death?

 

[kilowatt1]

Hello schonmon and welcome to TSG.

You are correct that Netzero is part of the problem. However, it is usually a combination of using NetZero with an ATI RAGE 128 video card running on old drivers. If you are indeed using this particular video card, try going Here and downloading the latest drivers.

Good luck.

Kilowatt


Previous link doesn't work. Try THIS ONE

 

[schonmon]

Thanx for the welcome and the response.

You hit the nail on the head with which video card I use. However, the link you provided doesn't work. I went to ATI's website and found where I can download the available drivers. I'll give it a whirl and let you know what happens. Thanx.

 

[schonmon]

I downloaded the display drivers, wmer1284137192.exe, from ATI's website and installed them. I also downloaded DirectX 6.1a. Now when I boot up my computer I get the following windows error message:

Atiptaa: This program has performed an illegal operation and will be shut down.

The detailed message is the following:

ATIPTAAA caused an invalid page fault in
module ATIPTAAA.EXE at 0177:0040ca13.
Registers:
EAX=6bc21280 CS=0177 EIP=0040ca13 EFLGS=00010212
EBX=00423408 SS=017f ESP=0066ec20 EBP=0066ec28
ECX=1af084a0 DS=017f ESI=00000000 FS=31a7
EDX=00000000 ES=017f EDI=00000000 GS=0000
Bytes at CS:EIP:
f3 a5 ff 24 95 28 cb 40 00 8b c7 ba 03 00 00 00
Stack dump:
016c0900 00000000 0066ec44 00407301 00000000 00000000 6bc21280 00000017 00000000 00000000 10005a3f 00423408 0000001e 00000000 00000000 0066eee0

 

[Rollin' Rog]

There is a thread or two in Google > groups with a similar problem. Here is a post from one that possibly offers a solution:

http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=utf-8&selm=3a4ebce5.225651@news

 

[schonmon]

I ran MSCONFIG and unchecked ATIPTAA.EXE and everything seems to be working fine now. Many thanx for the help.

 

[Rollin' Rog]

You're welcome; the solution is more of a workaround from what I can see. But if you can access and use Display properties for the settings then all is well; the tray icon is really not needed for any other functionality.