blue screen in windows 7

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jibin

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Joined
Nov 14, 2014
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23
My laptop not working properly, when i open the lap. i got an blue screen error. error details are given by next restart that details are below.

Windows has recovered from an unexpected shutdown.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800DE604E0
BCP2: FFFFF88004808738
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 

Macboatmaster

Trusted Advisor
Spam Fighter
Joined
Jan 14, 2010
Messages
24,613
The posted BSOD details indicate a time out error on an attempt by the system to reset the graphics driver
see this please
https://msdn.microsoft.com/en-us/library/windows/hardware/ff557263(v=vs.85).aspx


As a starting point using the advanced boot options on F8 key boot to Low Resolution Mode
http://windows.microsoft.com/en-gb/...tup-options-including-safe-mode#1TC=windows-7


See if it will stay in that mode


If so go device manager, expand display adapters, right click the graphics, click properties, click the driver tab and on there, if you have roll back driver - click that and then reboot


If you do not have roll back driver - click update driver.
 
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