Blue Screen Issue, Memory Managment

AlexanderD95

Thread Starter
Joined
Sep 22, 2021
Messages
13
Hey, I have been blue screening for a while and getting "MEMORY_MANAGMENT". I have tried quite a few things and have literally changed the memory kit out. Any support would be heavily appreciated as I need my computer for education. Thanks!

The bugcheck was: 0x0000001a (0x000000000000003f, 0x000000000000084b, 0x00000000596a9ab1, 0x00000000d6dcf41b). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: eb33f4f7-2150-48a4-94b7-80d51479aa6d.

Pssst, Sorry to Moderation Team if i placed this post in the wrong area.
 

AlexanderD95

Thread Starter
Joined
Sep 22, 2021
Messages
13
I haven’t no, but I have swapped out the actually memory for 2 new sticks and still the same issue.

Thank you for your reply though!
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,561
Let us have some Pc specifications.
Check and post TSG System Information Utility - found here.
http://static.techguy.org/download/SysInfo.exe
======
Post the Minidump files
Create a new folder on the desktop and call it dumpfiles [or something similar]
Look in c:\windows\minidump
Copy the last 4 minidump files to that folder.

Close the folder and right click on it and select Send To Compressed [zipped] Folder.
Windows will compress the file and then save the new zipped file in the same location.
Attach the zip folder by using the 'Upload a File' button.
 

AlexanderD95

Thread Starter
Joined
Sep 22, 2021
Messages
13
Operating System
Windows 10 Pro 64-bit
CPU
AMD Ryzen 7 2700X 42 °C
Pinnacle Ridge 12nm Technology
RAM
16.0GB Dual-Channel Unknown @ 1064MHz (17-19-19-39)
Motherboard
ASRock A320M-HDV R3.0 (AM4) 36 °C
Graphics
EA234WMi (1080x1920@59Hz)
EA234WMi (1920x1080@59Hz)
4096MB ATI Radeon RX 560 Series (C.P. Technology) 40 °C
Storage
465GB Seagate ST3500413AS (SATA ) 35 °C
931GB Seagate Expansion SCSI Disk Device (USB (SATA) ) 32 °C
Optical Drives
No optical disk drives detected
Audio
AMD High Definition Audio Device
 

Attachments

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,561
Minidump check x 5 - in part.
PHP:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 000000000000003f, An inpage operation failed with a CRC error.
Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

ADDITIONAL_DEBUG_TEXT:  Memory Manager detected corruption of a pagefile page while performing an in-page operation.
The data read from storage does not match the original data written.
This indicates the data was corrupted by the storage stack, or device hardware.

PROCESS_NAME:  MemCompression

PAGE_HASH_ERRORS_DETECTED: 10x00007ff8`7d34781c

SYMBOL_NAME:  PAGE_HASH_ERRORS_INPAGE

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

OSNAME:  Windows 10

FAILURE_ID_HASH:  {6a2d4548-0eec-578d-e8f1-9e2239aa9a00}

Followup:     MachineOwner
---------

*** Memory manager detected 1 instance(s) of corrupted pagefilepage(s) while performing in-page operations.
======
3 out of the 5 minidumps all point to Memory Management. But that said, the error may be triggered elsewhere and it then registers as a memory fault.

First run memtest86
https://www.memtest86.com/download.htm
Download the ISO file then burn to a DVD
Start the Pc using the DVD and run the memory test for at least 8 passes.

It is best to run a full scan on individual Ram sticks if you can.
Or run the test but if any errors are shown - then remove all sticks of Ram - test each Ram stick one at a time and test them in different slots.

It can also run from a USB stick - on the above website, scroll down to
''Image for creating bootable USB Drive - Download''

Guide to using Memtest86+
http://www.wikihow.com/Test-PC-Ram-with-MemTest86
 

AlexanderD95

Thread Starter
Joined
Sep 22, 2021
Messages
13
Sorry for the late reply i lost access to this account
im going to perform what you said right now and have an update in the next 30 mintues
 

AlexanderD95

Thread Starter
Joined
Sep 22, 2021
Messages
13
Just doing a round 2 of the tests as I write. It had blue screened many times indeed. I passed the first test with no issues.
 

AlexanderD95

Thread Starter
Joined
Sep 22, 2021
Messages
13
Hey sorry for ANOTHER, late reply. So I performed the first test and then another but it seemed to have been testing the CPU? I looked through the program and saw nothing else so I'm guessing the program performed its job. After the first run of the program, all was fine, it said I had passed. The second time I also passed but I could not boot onto my hard drive. After a few attempts, I just caved in and reset to a fresh install. I have gone around 13 hours of having the computer on and just having some gaming fun I just blue screened again. I will send the last log of the event viewer.

For the image details, I blue screened at 04:39am

1633233155502.png
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,561
Did anything show up in Red in the memtest?
Event viewer is not telling us much, errors and warnings, are just that.
But the one 'critical event' points to 'kernel Power'
Post the last 4 minidump files as you did above, and we will see what that is showing.
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,561
Minidump check x1 -in part.
PHP:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 000000000000003f, An inpage operation failed with a CRC error. Parameter 2 contains
    the pagefile offset. Parameter 3 contains the page CRC value.
    Parameter 4 contains the expected CRC value.
Arg2: 00000000000a4f9c
Arg3: 000000003f082472
Arg4: 000000000e1133bb

Debugging Details:
------------------

ADDITIONAL_DEBUG_TEXT:  Memory Manager detected corruption of a pagefile page while performing an in-page operation.
The data read from storage does not match the original data written.
This indicates the data was corrupted by the storage stack, or device hardware.

PROCESS_NAME:  MemCompression

SYMBOL_NAME:  PAGE_HASH_ERRORS_INPAGE

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  PAGE_HASH_ERRORS_0x1a_3f

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {6a2d4548-0eec-578d-e8f1-9e2239aa9a00}

Followup:     MachineOwner
---------
*** Memory manager detected 1 instance(s) of corrupted pagefilepage(s) while performing in-page operations.
Minidump file still pointing to
MEMORY_MANAGEMENT and Memory Manager detected corruption of a pagefile page while performing an in-page operation.
Have you altered the memory pagefile file in Windows?
You have 16.0GB of ram installed - is this a desktop or a laptop?
Were you able to test individual sticks of ram and in different slots on the motherboard.
I ask as it may pass a memory test with all sticks in place, the majority may override the bad stick of ram, but when tested individually, the memory test may flag up bad memory.
======
Also post TSG System Information Utility - found here.
https://static.techguy.org/download/tsginfo.exe
 

AlexanderD95

Thread Starter
Joined
Sep 22, 2021
Messages
13
I have not altered anything named "pagefile" as I am unknown of what it is.
I have 16gb of 3600Mhz ram but its clock to 2933 Mhz due to my motherboard capability on a desktop.
I was not able to test each stick though like previously mentioned, I installed my old ram kit and stick got the same blue screen issue.
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,561
Where the blue screen error is reported is not necessarily where it first started and may not be the cause. It may not be memory problem but any of the following:
New hardware - Software installed.
Device driver - Video driver - corrupted - faulty.
Faulty Ram - Overheating - Dying hard drive, etc.
Is it only when playing games, when the system is working harder, that it blue screens?
======
It would help us if you posted the following.
https://static.techguy.org/download/tsginfo.exe
 

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top