Blue screen loop (Windows 10)


Thread Starter
Oct 29, 2020
Hey everyone, new guy here

I’ve been trying over and over again to get on my PC but nothing works. I keep getting and endless loop of BSOD..
So far I’ve tried automatic repair, system restore, system image recovery and cmd methods and none worked.
I do wanna mention that when I try to go to the D: drive in cmd I get “the file or directory is corrupted and unreadable”

The blue screen error is “ntsf file system”.
I do not have a CD player in my PC. I do however have a spare laptop and a USB if needed for a fix.
I’d very much appreciate a fix that will keep all my files. if there isn’t then I’ll take whatever that can fix my computer.
Thanks in advance!


Thread Starter
Oct 29, 2020
Also may I add that it’s really important that I get to keep my files. I have work files that are very important. Would hate having to start over.
Last edited by a moderator:


Malware Specialist Coordinator
Aug 27, 2003
I've edited your second post as we don't allow payment for services since this site offers free technical assistance provided by volunteers. I've also moved the thread to the Hardware forum.


Mar 26, 2002
OK, providing the hard drive is not defective in any way, you can use a Linux Live CD/USB to load Linux without installing it. That way it should provide access to your data to copy from. You will need another computer to perform the tasks and to be safe, a few of USB sticks, one to create the Linux USB, one for the Windows 10 USB, and one to transfer your data.

Create a bootable USB stick on Windows | Ubuntu - To create the Ubuntu OS
Try Ubuntu before you install it | Ubuntu - To use Ubuntu without installing it so you can transfer files
Doing a Completely Clean Reinstall of Windows 10 - To reinstall Windows 10

Edit: If the drive is encrypted, you may not be able to access it until you unlock/turn of BitLocker (if encryption was done by Windows)
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