Blue Screen of Death blues :(

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Mudley

Thread Starter
Joined
Apr 6, 2008
Messages
101
My computer has been having "random" restarts for a week or two. Today was the first day i witnessed one.

It was a blue screen of death, followed by a auto reboot.

It's happened 3 times today :(

I'm an experienced user, but I've never done any BSOD troubleshooting.

Here's the info that i got when vista restarted:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000113D
BCP3: 000000000460002B
BCP4: FFFFFA8008928A10
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini040608-02.dmp
C:\Users\Troy\AppData\Local\Temp\WER-4489396-0.sysdata.xml
C:\Users\Troy\AppData\Local\Temp\WERFEC9.tmp.version.txt


------------------
rar file of the mini dumps
thanks in advanced for your help.
 
Joined
Dec 9, 2000
Messages
45,855
It looks like an antivirus or firewall issue, since all of the "April" faults are as below with only one exception, which could also be a firewall issue.

BugCheck C2, {7, 113d, 452000e, fffffa8006731910}

Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 2

Probably caused by : klim6.sys ( klim6+23aa )

http://www.runscanner.net/files/sys/klim6/klim6.sys.aspx
 

Mudley

Thread Starter
Joined
Apr 6, 2008
Messages
101
thanks!

i've uninstalled kaspersky to see if it makes a difference. (seems that file was associated with kaspersky)

I'll be happy if it does, even if it means not using the software i paid 40 bucks for :)

I'll post back as soon as i know if it worked or not.
 
Joined
May 3, 2006
Messages
22,466
Interesting as the antivirus program incompatibility in Vista moves onward and upward. I have seen Bit Defender completely screwing up a system and Avg many failures to update and failures with email scanner as well in Vista.
 
Joined
Dec 9, 2000
Messages
45,855
Rich, I agree, they will work fine for months and then screw up; firewalls and email scanners especially.
 

Mudley

Thread Starter
Joined
Apr 6, 2008
Messages
101
So, no crashes since i've uninstalled kaspersky and haven't had any crashes (or even hangs for that matter)

Thanks for your help - but now what should i run for AV?
 
Joined
Dec 9, 2000
Messages
45,855
I don't have any particular recommendations other than to say I've been using the free version of AVG on all my systems. But then it really never needs to do anything for me.
 
Joined
Dec 28, 2004
Messages
8,256
I run Panda Internet Security 2008 on my Vista Ultimate & Business computers, as well as XP Pro computers. I had trouble installing PIS 2008 on my Vista Business computer, from Vista compatible CD. Took an updated installation file to solve that issue.

On my XP computers, I neeed 1.25 GB ram for the system to run at a reasonable pace, with PIS installed.

RF123
 
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