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Blue Screen of Death... Help?

Discussion in 'Windows 7' started by ClownPrince, Jun 14, 2012.

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  1. ClownPrince

    ClownPrince Thread Starter

    Joined:
    Oct 23, 2009
    Messages:
    13
    Hello, recently my girlfriends PC has been experiencing a few problems. Firstly, and most worryingly, periodically when booted up it will instantly go to the blue screen of death and perform a 'Memory Crash Dump' or something of that ilk. It then proceeds to restart and normally works perfectly fine. Secondly Upon loading the computer always displays a flashing shield icon asking if we want to allow access to 'jucheck' or something similar. I've run virus scan recently and I thought that had sorted the blue screen problem briefly but it has since started again. Any help would be appreciated.
     
  2. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,088
    Either post the Minidump files.
    Look in c:\windows\minidump
    ZIP them and attach them to your next post.

    Right-click the minidump file, select Send To.
    Then select Compressed (zipped) Folder.
    Windows will compress the file and then save the new zipped file in the same location.

    Or download BlueScreenView
    http://www.nirsoft.net/utils/blue_screen_view.html
    Download link at the bottom of the page.

    Download > install.
    Once it has scanned > Click on Edit > Select All > File > Save Selected Item
    It will open in Notepad - or save to Notepad > Copy > Paste and Post the last 5 minidump files from the scan.

    Check this link first

    What is jucheck.exe?
    http://www.java.com/en/download/faq/jucheck.xml
     
  3. ClownPrince

    ClownPrince Thread Starter

    Joined:
    Oct 23, 2009
    Messages:
    13
    ==================================================
    Dump File : 061412-25006-01.dmp
    Crash Time : 14/06/2012 11:21:48
    Bug Check String : PFN_LIST_CORRUPT
    Bug Check Code : 0x0000004e
    Parameter 1 : 00000000`0000009a
    Parameter 2 : 00000000`0000a0c5
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : mfeavfk.sys
    Caused By Address : mfeavfk.sys+30e30
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+70040
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\061412-25006-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 278,248
    ==================================================

    ==================================================
    Dump File : 061112-23868-01.dmp
    Crash Time : 11/06/2012 12:49:38
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff880`061a92d6
    Parameter 3 : fffff880`088eb8d0
    Parameter 4 : 00000000`00000000
    Caused By Driver : mfefirek.sys
    Caused By Address : mfefirek.sys+452d6
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+70040
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\061112-23868-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 278,248
    ==================================================

    ==================================================
    Dump File : 061112-21403-01.dmp
    Crash Time : 11/06/2012 12:46:37
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff880`060452dc
    Parameter 3 : fffff880`083e68d0
    Parameter 4 : 00000000`00000000
    Caused By Driver : mfefirek.sys
    Caused By Address : mfefirek.sys+452dc
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+70040
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\061112-21403-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 278,248
    ==================================================

    ==================================================
    Dump File : 061112-21356-01.dmp
    Crash Time : 11/06/2012 11:20:28
    Bug Check String : BAD_POOL_HEADER
    Bug Check Code : 0x00000019
    Parameter 1 : 00000000`00000020
    Parameter 2 : fffffa80`016d4b70
    Parameter 3 : fffffa80`016d4cb0
    Parameter 4 : 00000000`04140008
    Caused By Driver : rdyboost.sys
    Caused By Address : rdyboost.sys+1afe6
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+70040
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\061112-21356-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 278,248
    ==================================================

    ==================================================
    Dump File : 061012-23868-01.dmp
    Crash Time : 10/06/2012 20:51:38
    Bug Check String : BAD_POOL_HEADER
    Bug Check Code : 0x00000019
    Parameter 1 : 00000000`00000020
    Parameter 2 : fffffa80`016dec70
    Parameter 3 : fffffa80`016decb0
    Parameter 4 : 00000000`04040005
    Caused By Driver : mfefirek.sys
    Caused By Address : mfefirek.sys+4e636
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+70040
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\061012-23868-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 278,248
    ==================================================



    And also, just so i'm getting this right, Jucheck is a good thing for the computer. Its just that when we have clicked yes to the download in the past it has caused problems.
     
  4. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,088
  5. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,088
    Stop Java update running at start up.
    Start > Search box >Type
    msconfig.
    Untick Java

    Apply > Ok > Reboot your Pc.
    The System Configuration Utility box appear on retstart - saying changes have been made.
    Tick the box on the lower left and then OK.

    Download any needed update from their website.
    http://www.java.com/en/download/help/java_update.xml
     
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