Solved Blue screen of death,random freezes, error codes on First New Build

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Btash

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Nov 30, 2019
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Put everything together a week ago, keep getting random freezes and BSOD. Returned the motherboard because i thought it was faulty. Got new motherboard installed and same thing. Desperate for some good help i looked on google as best as i could and no luck. i bought everything new except for the samsung 970 EVO Plus 205 gb m.2. That i bought used without any packaging.

I also cant seem do install the intel graphics driver it says my:
"no devices were found that match the devices devices supported by the driver."
my processor is bad?


some of the errors ive gotten.
whea_uncorrectable_error
DPC Watchdog Violation
DRIVER OVERRAN STACK BUFFER

any help would be greatly appreciated.
thanks.


Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 18363, Installed 20191130092257.000000-360
Processor: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz, Intel64 Family 6 Model 158 Stepping 13, CPU Count: 16
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce RTX 2080 SUPER
Hard Drives: C: 232 GB (143 GB Free); D: 911 GB (911 GB Free); E: 465 GB (215 GB Free);
Motherboard: Micro-Star International Co., Ltd. MPG Z390 GAMING PRO CARBON AC (MS-7B17), ver 1.0, s/n J416313993
System: American Megatrends Inc., ver ALASKA - 1072009, s/n Default string
Antivirus: Norton Security, Enabled and Updated
 
Joined
Sep 21, 2007
Messages
14,063
Uninstall Norton and see. 3rd party antivirus programs cause unforeseeable problems with Win 10.
 
Last edited:

Btash

Thread Starter
Joined
Nov 30, 2019
Messages
10
I really hope you are right man. Im not a fan of Norton I just let it install because it was 6 months free. This is my third attempt with msi for this exact same problem. I'm gonna try that right now. Thanks.
 

Btash

Thread Starter
Joined
Nov 30, 2019
Messages
10
I tried uninstalling Norton and got a freeze again. I formated the used m.2 before installing windows pro on it. I also installed all the drivers for the motherboard and still keep getting a blue screen error. Very bummed. I'm considering returning the msi mobo and going with Asus rog maximus hero Xi wifi. I appreciate your support guys.
 
Joined
Aug 8, 2008
Messages
3,255
Yeah....I'm not a big fan of MSI. I do like and own a few Asus mobo and 1 Gigabyte board. My older Asus are still kicking while my newer Gigabyte mobo died after 3 years.
 

crjdriver

Moderator
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Jan 2, 2001
Messages
43,830
I agree; not a fan of msi. IMO msi is a mid-level mfg [at best]
With that said, what are your temps and voltages; specifically cpu temp, 12v, 5V, and 3.3V values?
MSI has monitoring software usually called command center to monitor the above readings. Post those here. Do this twice; once under a normal load and also when running a stress test ie prime95, OCCT, or IBT [intel burn test]
You can also use the intel extreme tuning utility which can monitor temps.

In addition, you have not posted the most important part; the exact pw supply you are using. Do not post "500W" Post the exact brand and model# Do the same for your ram as well.

FWIW my motherboard has norton free for download from the support page. I will not use norton even IF it is free.
 

Btash

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Joined
Nov 30, 2019
Messages
10
i appreciate your guys support but i already went and got an asus maximus xi code. I can i delete this thread?
 
Joined
Aug 8, 2014
Messages
409
Why leave? why not post pictures of your build with the new motherboard and some benchmarks. Is it stable now?
 

Btash

Thread Starter
Joined
Nov 30, 2019
Messages
10
Good call man. I got the asus maximus vi code but everytime i restart it goes into recovery mode and then bios then i press f10 and it restarts like nothing???

The Dominator:

20191207_191725.jpg
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
43,830
You cannot change motherboards without clean installing windows unless you follow the procedure outlined at the top of the forum.
It is going into recovery mode because of not having the correct drivers.
 

Btash

Thread Starter
Joined
Nov 30, 2019
Messages
10
I had windows installed on both m.2s when I hooked them up to this asus motherboard. I bottled from windows USB boot able drive. I formated both m.2 drives main partitions then installed windows 10 pro. I still keep having this problem, boot twice to restart. I really wish I knew how to fix this damn it.
 

Btash

Thread Starter
Joined
Nov 30, 2019
Messages
10
Ok I found on the forum a step that I didn't do while installing windows. Purge the drive. I'm gonna give it a try and hopefully that gets it booting normally.
 

Btash

Thread Starter
Joined
Nov 30, 2019
Messages
10
Just did that step and no luck. Now I have to download everything again. Would I have to swipe clean my other m.2? Also my os m.2 drive won't show on my boot order in bios.
 
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