BLUE SCREEN OF DEATH when installing Windows Media Player 11

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GFWTD

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Joined
Oct 5, 2008
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Everytime I try to install WMP 11 I get the blue screen of death. Here is the exact sequence of events:

*Preliminary/automatic pre-installation goes fine
*I'm asked to chose 'express' or custom set-up
*After choosing (I've tried both ways), WMP 11 continues installing
*Near the end of set-up/installation, the WMP 11 player opens and, within seconds, I get the blue screen of death

In pertinent part, the blue screen (pic showing full message attached)reads as follows:

A problem has been detected and windows has been shut down to prevent damage to your computer.

PAGE_FAULT_IN_NONPAGED_AREA

Then, after a bunch of boilerplate about starting in safe mode, there is the following language:

Technical information:

*** STOP: 0x00000050 (0xFF458000, 0x00000000, 0x804e7418, 0x00000000)

Beginning dump of physical memory.
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

I run Windows XP on an IBM T42 laptop. I don't run any crazy programs on my computer (just Adobe, iTunes, etc.) Thanks in advance for the help...
 

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GFWTD

Thread Starter
Joined
Oct 5, 2008
Messages
2
that didn't work. any other ideas?

thanks for the help...
 
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