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Blue Screen of Death. (win32k.sys)

Discussion in 'Windows XP' started by Zidanechoo, Jan 20, 2006.

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  1. Zidanechoo

    Zidanechoo Thread Starter

    Sep 10, 2005
    Lately, I've been experiencing random restarts and all. After disabling the "Auto Restart" function(Followed some help via search option), I got a blue screen.

    Here's what I've noted.

    ***STOP : 0 X 0000008EC0 (0000005, 0XBF802F46 , 0XF6A6BCA4, 0X00000000)

    ***win32k.sys - Adress BF802F46 base at BF800000, DateStamp 43446a58

    I've recently changed a power supply unit and cleaned the Heat Sink Fan.

    Any help will be appreciated. Thanks in advance!
  2. bingo24


    Nov 16, 2005
    Originally Posted by Red Squirrel at www.iamnotageek.com

    It is a RAM error. Follow step one below, review the logs and see if there are any outstanding error messages.

    General Troubleshooting of STOP Messages
    If you can’t find a specific reference to your problem, running through the following checklist stands a good chance of resolving the problem for you. This checklist is also usually the best approach to troubleshooting some specific Stop messages, such as 0x0A and 0x50.
    1. Examine the “System” and “Application” logs in Event Viewer for other recent errors that might give further clues. To do this, launch EventVwr.msc from a Run box; or open “Administrative Tools” in the Control Panel then launch Event Viewer.
    2. If you’ve recently added new hardware, remove it and retest.
    3. Run hardware diagnostics supplied by the manufacturer.
    4. Make sure device drivers and system BIOS are up-to-date.
    5. However, if you’ve installed new drivers just before the problem appeared, try rolling them back to the older ones.
    6. Open the box and make sure all hardware is correctly installed, well seated, and solidly connected.
    7. Confirm that all of your hardware is on the Hardware Compatibility List. If some of it isn’t, then pay particular attention to the non-HCL hardware in your troubleshooting.
    8. Check for viruses.
    9. Investigate recently added software.
    10. Examine (and try disabling) BIOS memory options such as caching or shadowing.

    The error message is as follows:
    0x0000008E ( 0x00000005, 0x8051D9CF, 0xEC6EBCAC, 0x00000000)


    You need to remove your RAM one stick at a time and run the system. This will take a bit of time, and lots of "turn the system on, then off again" until you find the bad stick. You can also run MEMTEST86+ which you can d/l at www.majorgeeks.com.
    Hope this solves the problem.
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