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blue screen of death

Discussion in 'Earlier Versions of Windows' started by cyberguy, Dec 30, 2001.

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  1. cyberguy

    cyberguy Thread Starter

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    when i run windows media player 7.1, after a few seconds of starting an audio file everything locks up, the mp3 starts to skip then a blue screen will appear. i've had a variety of blue screens:

    "Fatal exception OE has occurred at 0028:071CC958"

    "A fatal exception OE has occurred at 0028:C02A1CD4 in VXD VWIN32(05)+000007FC. The current application will be terminated.

    "A fatal exception OB has occurred at 015F:000002E1. The current application will be terminated."

    if anyone knows what these blue screens mean and can help remedy this problem i would greatly appreciate it. :confused:
     
  2. SavvyLady

    SavvyLady

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  3. SavvyLady

    SavvyLady

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    A fatal exception 0E has occurred at 0028:<XXXXXXXX> in Vxd Vmwaudio (01)
    MMSYSTEM257 Invalid MCI device ID. Use the ID returned when opening the MCI device.
    MMSYSTEM296 The file cannot be played on the specified MCI device. The file may be corrupt, or not in the correct format.
    Problems Using Media Player to Play .avi Files Q191195 (IBM Aptiva 2168-A92 or Acer computer with earlier model IBM Mwave sound card drivers)
    http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q191195
     
  4. SavvyLady

    SavvyLady

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    Fatal Exception 0E in VXD VWIN32(01)

    CAUSE
    The Hidden Refresh option in your computer's CMOS settings is enabled. When this option is enabled, it can cause the symptoms listed above.


    RESOLUTION
    To correct this problem, disable the Hidden Refresh option in your computer's CMOS settings. For information about how to modify settings in your computer's CMOS settings, please contact the computer's manufacturer.


    I HOPE IT HELPS
     
  5. Rollin' Rog

    Rollin' Rog

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    Does this error occur only with CD-Rom usage or with audio files also on the hard drive?
     
  6. cyberguy

    cyberguy Thread Starter

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    it happens with both.:(
     
  7. cyberguy

    cyberguy Thread Starter

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    speak in laymans terms, i don't know how to access CMOS, i don't even have any way of contacting the manufacturer of the machine and if i wanted to surf around on microsoft website i wouldn't have posted this info. what i need is a concise step by step solution to this problem.
     
  8. Rollin' Rog

    Rollin' Rog

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    vwin32 errors are among the most enigmatic in windows. There is little formal guidance in troubleshooting them and they seemingly occur in a variety of different circumstances and applications. It is, as I understand it, a 32bit device driver which forms an interface with 16bit processes.

    I know that's not much help. Your best bet for troubleshooting it is to look for the cause in a confict of some kind. Try eliminating as many background applications as possible. Run msconfig and try bypassing your entire startup tab for a test. If the error doesn't occur then, you can selectively enable, or disable files to isolate it.

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;q192926
     
  9. Raphael

    Raphael

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    I've just finished with a similar problem. I downloaded Direct X, installed a new video card, and reinstalled Windows Media Player.
    At that point it started working.
     
  10. cyberguy

    cyberguy Thread Starter

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    How does one go about obtaining and installing directx? Is it necessary in every case to replace the video card?
     
  11. Rollin' Rog

    Rollin' Rog

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  12. Raphael

    Raphael

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    I can't say definitively that without a new video card you will not get your computer to work, all I can advise is that this solution worked for me.
     
  13. cyberguy

    cyberguy Thread Starter

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    I noticed a yellow exclaimation mark beside my Wave Device for Voice Modem. Will this present a problem? If so what should I do?:confused:
     
  14. Raphael

    Raphael

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    Check the properties if you have any irq conflicts. If you don't, delete the item, and see how Windows will reinstall it. Make sure that you have the driver for it, you might just need it.
     
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