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blue screen of death

Discussion in 'Windows XP' started by t-bower, Nov 9, 2007.

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  1. t-bower

    t-bower Thread Starter

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    URGENT!!

    My computer started running slow and then locked up for no reason. Upon trying to reboot, I got a boot disk error, then a ntldr error. After running my setup disks I get the blue screen " Stop: 0x0000007f ( 0x00000)....
    unexpected_kernel_mode_trap"

    Any suggestions or ideas? I've done everything I can think of.

    I should note, I am running win2k with all the updates, hot fixes, and service packs
    tommy b.
     
  2. rka0

    rka0 Banned

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  3. t-bower

    t-bower Thread Starter

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    Are you telling me I have a major problem? None of those suggestions have helped, but thank you. I am unable to boot up in any mode for those suggestions to work. I tried running the setup disks, which is when I get the error. Otherwise it is a boot disk failure.
    Any other ideas?

    thanks again
    tom
     
  4. rka0

    rka0 Banned

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  5. techkid

    techkid

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    How far into the setup program do you get before you get a blue screen? What is the exact error code you get?
     
  6. t-bower

    t-bower Thread Starter

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    Hi techkid, I get to the end of the 4 setup disks where it says Windows is starting. After a few moments, it blue screens and says "stop: 0x0000007f ( 0x0000000) ....
    Unexpected_kernel_mode_trap

    And thank you rka01 I'll try those too.

    tom
     
  7. Rollin' Rog

    Rollin' Rog

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    I can run a debugging utility on the dump files if you do this:

    1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
    2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows (or c:\winnt for 2k). They are numbered by date. You can paste that address in address bar to get there.
    3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
    4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

    This might point us to a 3rd party driver causing the error, if one exists for it.

    Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

    Beginners Guides: Diagnosing Bad Memory


    Memtest86 - A Stand-alone Memory Diagnostic
     
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