Blue Screen of Death!

[jessicaneedshelp]

I've been getting the blue screen message a lot lately in the middle of doing anything online. I dont know how to go about fixing this, please help me!

 

[Phantom010]

Can you post a few of your latest minidump files? They are located in C:\WINDOWS\Minidump. ZIP them and attach them to your next post.​

 

[jessicaneedshelp]

as i was doing this it happened again!

how do i attach them?

like this?

file:///C:/WINDOWS/Minidump/Mini032810-01.zip

 

[Phantom010]

as i was doing this it happened again!

how do i attach them?

like this?

file:///C:/WINDOWS/Minidump/Mini032810-01.zip

No, look at the attached tutorial.

 

[doormatt]

I've been getting the blue screen message a lot lately in the middle of doing anything online. I dont know how to go about fixing this, please help me!

when did it start happening? a week ago, etc. does not have to be exact! I would do a virus scan first. if that does not find anything, back up your pc to when you know for sure it was not happening. only prob if you back up to far might loose some of your work.

good luck

 

[jessicaneedshelp]

i couldnt see the tutorial, but i think i got it??

 

[Phantom010]

Most of your latest minidumps point to RNDISMP.SYS (Remote NDIS Miniport) Network Driver.

Do you have a wireless USB device?

http://support.microsoft.com/kb/890927/en-us

 

[jessicaneedshelp]

Yes, i have a linksys one

 

[Phantom010]

Yes, i have a linksys one

It's a well known issue with Linksys.

 

[Phantom010]

Make sure you have the latest driver.

 

[jessicaneedshelp]

i really didnt think the problem came from the linksys device
it used to be connected to other computers and worked fine without any blue screens

 

[Phantom010]

Like I said, you might need a new driver.

 

[jessicaneedshelp]

thats not going to solve the problem i already have on my actual computer though.....

its clearly a virus of some sort

i have no anti-virus installed or anythig like that that can delete them...

 

[Phantom010]

BSODs will create those minidump files. They clearly point to that RNDISMP.SYS driver.

Suite yourself.

 

[jessicaneedshelp]

alright
so what should i do?
just get a new one?
a non-linksys one?