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Blue screen on Clean Install, Diskcheck, 10 second freezes

Discussion in 'Windows XP' started by chaospilot, Jun 24, 2006.

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  1. chaospilot

    chaospilot Thread Starter

    Joined:
    Jun 23, 2006
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    Hi there,

    I recently acquired the computer listed in my specs, and was having 10 second freezes when running programs or just exploring the hard drive. I have XP Pro SP2. I figured it might be windows or something so I tried running a clean install. Just after it asks for SCSI or RAID drivers at the bottom it freezes and then blue screens on me saying "A problem has been detected and Windows has been shut down to prevent damage to your computer... blah blah blah, error code STOP: 0x0000007B (0xF7CAE524,0x00000C34,0x00000000,0x00000000). So I ran the Windows disk checker after booting in my original XP Pro SP2 and it gave me the same blue screen. AFAIK I have 2 Western Digital 74GB HDs in RAID 0 configuration... I surmise RAID 0 was installed incorrectly or I have a bum hard drive.

    What is the right step to take from here?
     
  2. Miz

    Miz

    Joined:
    Jul 1, 2002
    Messages:
    2,146
    Lots of information on that error code, possible causes and possible fixes Here and Here.
     
  3. chaospilot

    chaospilot Thread Starter

    Joined:
    Jun 23, 2006
    Messages:
    6
    Gave up, saved data, and deleted RAID0 config then created a new RAID0 drive. Restarted to reinstall windows and the error came up again. Worried now.
     
  4. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    How to troubleshoot "Stop 0x0000007B" errors in Windows XP
    http://support.microsoft.com/default.aspx?scid=kb;en-us;324103

    To download HJTsetup.exe To Download HijackThis go to the following: http://www.thespykiller.co.uk/html/downloads.html
    Save the file to your desktop.
    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\HijackThis.
    Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialog box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
    Open a TechSupportGuy forum Reply window for this thread, to have ready to paste the Hijackthis log into. Click once to place the typing cursor in the reply window.
    At the top of your TSG/browser window, hit Edit then Paste
    You should see your copied Hijackthis log appear in the reply space....then, submit the reply
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  5. chaospilot

    chaospilot Thread Starter

    Joined:
    Jun 23, 2006
    Messages:
    6
    Erased hardware RAID drive, reinstalled SCSI RAID drivers, installation disk actually worked. May have fixed the problem. Will report back soon.
     
  6. chaospilot

    chaospilot Thread Starter

    Joined:
    Jun 23, 2006
    Messages:
    6
    Disk check works fine now, but the 10 second freezes continue. They only happen when I open a folder or are playing a game. My vid card was free because a capacitor got disconnected from the board. I soldered it on, could that be causing my freezes?
     
  7. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    I have read post #2 and that is why I have asked you to do a HijackThis. Please do the HiajckThis as prescribed in my post.
     
  8. chaospilot

    chaospilot Thread Starter

    Joined:
    Jun 23, 2006
    Messages:
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    Ok. Give me a moment....
     
  9. chaospilot

    chaospilot Thread Starter

    Joined:
    Jun 23, 2006
    Messages:
    6
    Logfile of HijackThis v1.99.1
    Scan saved at 8:24:03 PM, on 6/24/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\NavNT\vptray.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\NavNT\defwatch.exe
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\MsgSys.EXE
    C:\Documents and Settings\Cory O'Connor\Desktop\HijackThis.exe

    O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
    O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
     
  10. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    Did you go read this article from Microsoft?

    How to troubleshoot "Stop 0x0000007B" errors in Windows XP
    http://support.microsoft.com/default...b;en-us;324103
    I would like you to do the following in the order that I list them.

    I would like you to go to the following site and download AVG free anti-virus,

    http://free.grisoft.com/freeweb.php/doc/2/lng/us/tpl/v5

    To download scroll to bottom of page and download.

    After download is complete I want you to remove Norton using the next download, there should be no need to use add/remove programs but read the documentation on how to run it anyway.

    How to Fully Remove Norton 2004 and newer

    Tools Needed = * SymNRT.exe click on this link below and it will start the download.

    ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

    Instructions for use from Bleeping Computers

    http://www.bleepingcomputer.com/forums/topic42247.html

    After this is removed and you have rebooted please run AVG installation and during the install you will have to update the program keep going thru the updates until finished.

    When this is finished if it did not ask to reboot - please reboot.

    Run AVG and do a full scan, and post results back here.

    If the scan comes up clean then there is either something wrong with the Raid configuration or possibly the hard drive.

    Quote:

    Disk check works fine now, but the 10 second freezes continue. They only happen when I open a folder or are playing a game. My vid card was free because a capacitor got disconnected from the board. I soldered it on, could that be causing my freezes?

    end of Quote

    Yes this might cause the problem, Did you replace the capacitor or just resolder it?
    Did you replace the capacitor?
    If you replaced it did you get exactly the same type?
     
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