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blue screen on ME

Discussion in 'Earlier Versions of Windows' started by daved, Jan 17, 2003.

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  1. daved

    daved Thread Starter

    Joined:
    May 23, 2002
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    A system running windows ME had a system restore done on it with norton anti virus still open.
    on re-starting we get a blue screen with a grey box that says
    nav autoprotect and in red it says unable to initialize the virus scanning engine database files.
    when i click ok nothing happens.
     
  2. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
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    Just a thought can you not undo the restore back to where you where,then do it again with Norton shut down,? like I said just a thought it might work ;)
     
  3. mtbird

    mtbird

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  4. telecom69

    telecom69 Gone but never forgotten

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    Well done Debe, think you have hit the nail on the head with that site :D
     
  5. daved

    daved Thread Starter

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    May 23, 2002
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    Thanks mtbird that page got us out of trouble.
     
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