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Blue Screen On Shutdown

Discussion in 'Windows Vista' started by Negawing, Jan 1, 2010.

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  1. Negawing

    Negawing Thread Starter

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    Hey there everyone. So I like to think of myself as pretty computer savvy, and have managed to solve all of my other computer hiccups without too much trouble. Not this one however.

    About 4 weeks ago, I went to shut down my laptop, and it blue-screened right after the "Shutting Down" image had been up for a bit. It said something about usbhub.sys. I have been looking all over the internet, and tried pretty much all of the fixes without any luck. It's not a life threatening issues since I can just hard shutdown, but it does make it a pain to do updates. I hadn't started doing anything any differently that I had, which is why it surprised me.

    Once it blue-screens, it restarts the computer. If I do a hard shutdown, it sometimes goes and does the whole disk check, but not always.

    Thanks in advance!
     
  2. Frank4d

    Frank4d Retired Trusted Advisor

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    Look in C:\Windows\Minidump for the crash dump files with a dmp extension. Zip 4 to 5 of them and post here as a zip or rar attachment. They will help us determine what caused the blue screen errors.
     
  3. Negawing

    Negawing Thread Starter

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    There was nothing in the minidump folder (I think CCleaner removes them when it runs). I just shut it down and didn't run CCleaner. I can do this a couple of times, but for now there is just this one .dmp file.
     

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  4. Negawing

    Negawing Thread Starter

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    Anybody have any ideas? Or am I completely sunk?
     
  5. Frank4d

    Frank4d Retired Trusted Advisor

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    Your log says the error is caused by 'libusb0.sys', but is difficult to determine much from one log. Maybe look in CCleaner for an option to not remove the logs.
     
  6. Negawing

    Negawing Thread Starter

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    I turned that off. Should I just shut down several times to build up the logs, or would that just generate the same ones?
     
  7. Frank4d

    Frank4d Retired Trusted Advisor

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    If the logs are nearly identical everytime, that helps pin down the cause (e.g: a driver or application). And if they are completely random, that helps too (e.g: bad RAM). So yes, 4 or 5 are equally helpful.
     
  8. Negawing

    Negawing Thread Starter

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    Ok, I have 4 dmp files in this one, so hopefully it will give a little more info.
     

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  9. Frank4d

    Frank4d Retired Trusted Advisor

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    All of your logs point to "libusb0.sys" which is a USB driver. I also noted it is fairly old, dated March 20, 2007.

    Have you added any USB devices or software for them lately? I also noted you have a driver for a USB fingerprint reader dated about the same time, but that may just be coincidence.
     
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