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Solved Blue screen on startup, only Safe mode works

Discussion in 'Windows Vista' started by shoogleguy, Oct 24, 2016.

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  1. shoogleguy

    shoogleguy Thread Starter

    Joined:
    Mar 17, 2006
    Messages:
    142
    Yesterday when I tried to start up desk top with Vista Office it popped to 'Blue Screen' then out to dos startup selections. Can still start up in Safe Mode.
    Tried removing some programs; some will not go.
    Checked Problem Signature file
    Problem Event Name: BLUE SCREEN
    OS Version, etc.
    Additional info.
    BCCCode 50
    BCP1 9cf9d000
    BCP2 0000000
    ETC.
    Don't know if this means anything.
    Computer Lenovo
    Don't know what else I can supply.
    Help please.
     
  2. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    18,401
    Some reasons for Blue Screens
    New hardware - software installed.
    Device driver - Video driver - corrupted - faulty.
    Faulty Ram - Overheating - Dying hard drive etc.
    ======
    Can you get into Safe Mode with Networking?
    Check and post
    TSG System Information Utility - found here.
    http://static.techguy.org/download/SysInfo.exe
    ======
    Post the Minidump files
    Create a new folder on the desktop and call it dumpfiles [or something similar]
    Look in c:\windows\minidump
    Copy the last 4 minidump files to that folder.
    Close the folder and right click on it and select Send To Compressed [zipped] Folder.
    Windows will compress the file and then save the new zipped file in the same location.
    Attach the zip folder by using the 'Upload a File' button.
    ======
    Run a Mem Test.
    http://www.memtest.org/
    Scroll down to 'Download (Pre-built & ISOs)'
    'Download - Pre-Compiled Bootable ISO (.zip)'

    Download the ISO file - then burn the ISO to a Cd.
    Start the Pc using the Cd and run the memory test overnight or for at least 8 passes.

    It is best to run a full scan on individual Ram sticks if you can.
    Or run the test but if any errors are shown - then remove all sticks of Ram - test each Ram stick one at a time and test them in different slots.

    Guide to using Memtest86+
    http://www.bleepingcomputer.com/forums/topic207910.html
    ======
    Run system file checker.
    Click Start
    Type cmd in search box
    Right click cmd.exe to run as administrator.
    Type
    SFC /SCANNOW
    Press Enter
     
  3. shoogleguy

    shoogleguy Thread Starter

    Joined:
    Mar 17, 2006
    Messages:
    142
    Thanks blues_harp. I fixed it by doing a 'Restore' when I caught it while running in Safe Mode. Took a while to catch it.
    Sometimes the simple ways work.
    KJ
     
  4. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    18,401
    Thanks for the update. (y)
     
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