1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

blue screen, problem detected

Discussion in 'Windows XP' started by scottshif2, Jan 17, 2005.

Thread Status:
Not open for further replies.
Advertisement
  1. scottshif2

    scottshif2 Thread Starter

    Joined:
    Dec 29, 2004
    Messages:
    7
    when i start my computer a blue screen comes up saying that a problem has been detected and windows must shut down to prevent damage. the technical info says

    STOP: 0X000000BE (0XFC7A4000,0X01C74121, 0XFB8B84A,0X00000008b).

    ialmdev5.DLL - address BF027000, Datestamp 3c44cc8c

    ialmdev5.DLL is the program causing the problem, i searched for the file in my computer and it says its a graphics driver so i didn't delete it, my dvd player and cd both haven't been working so maybe this is why, what should i do so i can get my computer to run regularly.
     
  2. natcom

    natcom

    Joined:
    Sep 21, 2003
    Messages:
    2,243
    http://support.microsoft.com/?kbid=299371

    this is from MS

    Stop 0xBE or ATTEMPTED_WRITE_TO_READONLY_MEMORY
    The Stop 0xBE message indicates that a driver attempted to write to read-only memory.

    Interpreting the Message
    This Stop message has four parameters:

    Virtual address of attempted write.
    PTE contents.
    Reserved.
    Reserved.
    Resolving the Problem
    The following suggestion is specific to Stop 0xBE errors. For additional troubleshooting suggestions that apply to all Stop errors, see "Stop Message Checklist" later in this appendix.

    A Stop 0xBE message might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.
    For more information about Stop 0xBE messages, see the Microsoft Knowledge Base link on the Web Resources page at http://www.microsoft.com/windows/reskits/webresources. Search using keywords winnt, 0x000000BE, and 0xBE.
     
  3. natcom

    natcom

    Joined:
    Sep 21, 2003
    Messages:
    2,243
    so have you install any new device driver or application ?
     
  4. scottshif2

    scottshif2 Thread Starter

    Joined:
    Dec 29, 2004
    Messages:
    7
    sorry. i don't really know what youre talking about-im not really comupter savy. i deleted the program that was causing the problems: ialmdev5.DLL and now when i start the computer there is no blue screen and it sounds like its starting regularly but there is just a black screen. it seems like it works but i am unable to see anything. is there anything else i can do? it still works in safe mode.
     
  5. natcom

    natcom

    Joined:
    Sep 21, 2003
    Messages:
    2,243
    you will need to reinstalled your video card drivers from safe mode
     
  6. natcom

    natcom

    Joined:
    Sep 21, 2003
    Messages:
    2,243
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/320416