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Blue Screen Reboot due to unknown device driver problem

Discussion in 'Windows XP' started by rzhj8s, Nov 16, 2005.

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  1. rzhj8s

    rzhj8s Thread Starter

    Mar 3, 2005
    I am encountering frequent 'blue screen' reboots on my Windows XP SP2 System. Upon reboot, I get an online crash diagnosis indicating that I have a problem with an 'unknown' device driver. Any ideas on how I can diagnose and correct this problem?
  2. valis

    valis Moderator

    Sep 24, 2004
    need to get more info. there should be a list of hex (00E000BF) blah de blah that would be helpful in diagnosing it. Also, a few things:

    1. have you added/removed any hard/software recently?
    2. how long has this been going on?
    3. Does the blue screen stay up long enough to read? If not, right click my computer, go to advanced, startup and recovery, and make sure that the 'auto reboot' is unticked'.
    4. How far in the reboot can you get? Can you get past POST? BIOS? Can you get all the way to windows?

    the more ammo, the more likely someone here can kill this problem, to coin an analogy.

  3. physician


    Jul 13, 2004

    Welcome to the forums

    Valis is right, we need more info. Also, does it sometimes boot up and then all of a sudden crash? Is it a new or old system? Have you done any recent hardware changes? Do you blow it out every once in a while with some compressed air? I would check all the cables, vid card, plugs etc. Is the fan blowing on the power supply? Sometimes these intermittent crashes are related to a power supply about to go out. Are all the fans working - cpu, case fans, etc? Lots of things to check...doc
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