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Blue screen...restart....6th time!! HELP!

Discussion in 'Windows XP' started by crissyissy78, Sep 23, 2008.

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  1. crissyissy78

    crissyissy78 Thread Starter

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    Ok, so on the weekend my computer decided to shut itself down and restart after a blue screen flashed in front of me. It was so fast I didn't have time to read anything. So, I let it do the "disk check" for consistency or whatever it was doing....but it's happened 6 times since then. I read another post about a similar thing happening to another poster and followed the instructions to post a "minidump check". So I'm going to do it here because it looks like we're probably having a different problem. My fan seems to be working fine....no problems with the monitor, etc.

    Here's my dump check (see attached). I'm really nervous because I have a home business and can't afford to lose all my info! I've gone out and purchased an external harddrive with a USB to do a backup!!
     

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  2. support.clpafs

    support.clpafs

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    Have you previously installed any new hardware, i.e. that USB HDD. That may have been the problem.

    I don't see any way around the blue screen. (Looks like you computer crashed.)
    I suggest running a backup of the entire system, If you do not have one, this might be a lesson to do daily backups.
     
  3. crissyissy78

    crissyissy78 Thread Starter

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    I haven't even installed it yet. The only new program was quickbooks.....

    Ugh. I will definitely be doing the backup every single day now. Also removing alot of pics, etc.

    Thanks.
     
  4. support.clpafs

    support.clpafs

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    Well I would still take the computer to your local Best Buy to get it checked by Geek Squad, Maybe they can recover some data.
     
  5. Claymore

    Claymore

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  6. Frank4d

    Frank4d Retired Trusted Advisor

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