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Blue Screen/ System Shuts down

Discussion in 'Windows Vista' started by DBoogie, Jul 10, 2012.

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  1. DBoogie

    DBoogie Thread Starter

    Joined:
    Apr 22, 2005
    Messages:
    47
    When im browsing or using my computer it will randomly shut down with a blue screen so i reboot and tis message with results is at the desktop:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.2
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 84D49A75
    BCP3: 92701C68
    BCP4: 00000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini070912-01.dmp
    C:\Users\dark stream\AppData\Local\Temp\WER-56437-0.sysdata.xml
    C:\Users\dark stream\AppData\Local\Temp\WERBC2.tmp.version.txt

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  2. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,088
    Either post the Minidump files.
    Look in c:\windows\minidump
    ZIP them and attach them to your next post.

    Right-click the minidump file, select Send To.
    Then select Compressed (zipped) Folder.
    Windows will compress the file and then save the new zipped file in the same location.

    Or download BlueScreenView
    http://www.nirsoft.net/utils/blue_screen_view.html
    Download link at the bottom of the page.

    Download > install.
    Once it has scanned > Click on Edit > Select All > File > Save Selected Item
    It will open in Notepad - or save to Notepad > Copy > Paste and Post the last 5 minidump files from the scan.
     
  3. DBoogie

    DBoogie Thread Starter

    Joined:
    Apr 22, 2005
    Messages:
    47
    These are the Blue Screenview Scan Results:


    ==================================================
    Dump File : Mini071112-04.dmp
    Crash Time : 7/11/2012 8:28:44 PM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x98026b3f
    Parameter 3 : 0x8be04ab4
    Parameter 4 : 0x00000000
    Caused By Driver : nv4_disp.dll
    Caused By Address : nv4_disp.dll+26b3f
    File Description : NVIDIA Compatible Windows 2000 Display driver, Version 56.73
    Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 56.73
    Company : NVIDIA Corporation
    File Version : 6.14.10.5673
    Processor : 32-bit
    Crash Address : nv4_disp.dll+26b3f
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini071112-04.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 133,800
    ==================================================

    ==================================================
    Dump File : Mini071112-03.dmp
    Crash Time : 7/11/2012 1:24:38 PM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x97c26ef7
    Parameter 3 : 0x99120a40
    Parameter 4 : 0x00000000
    Caused By Driver : nv4_disp.dll
    Caused By Address : nv4_disp.dll+26ef7
    File Description : NVIDIA Compatible Windows 2000 Display driver, Version 56.73
    Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 56.73
    Company : NVIDIA Corporation
    File Version : 6.14.10.5673
    Processor : 32-bit
    Crash Address : nv4_disp.dll+26ef7
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini071112-03.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 133,800
    ==================================================

    ==================================================
    Dump File : Mini071112-02.dmp
    Crash Time : 7/11/2012 11:36:59 AM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0xd9d024a4
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000001
    Parameter 4 : 0x81cf9101
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+5acf9
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+5acf9
    Stack Address 1 : ntoskrnl.exe+ae101
    Stack Address 2 : ntoskrnl.exe+9b16d
    Stack Address 3 : ntoskrnl.exe+7ca4b
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini071112-02.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 133,800
    ==================================================

    ==================================================
    Dump File : Mini071112-01.dmp
    Crash Time : 7/11/2012 11:31:47 AM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc000001d
    Parameter 2 : 0x8445437f
    Parameter 3 : 0x8b2c5b10
    Parameter 4 : 0x00000000
    Caused By Driver : win32k.sys
    Caused By Address : win32k.sys+5437f
    File Description : Multi-User Win32 Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
    Processor : 32-bit
    Crash Address : win32k.sys+5437f
    Stack Address 1 : win32k.sys+540a0
    Stack Address 2 : win32k.sys+53b9b
    Stack Address 3 : win32k.sys+c7ae6
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini071112-01.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 133,800
    ==================================================

    ==================================================
    Dump File : Mini071012-01.dmp
    Crash Time : 7/10/2012 3:44:36 AM
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 0x00008885
    Parameter 2 : 0x828d0ec0
    Parameter 3 : 0x8289f0c0
    Parameter 4 : 0x00000602
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+bb91f
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+bb91f
    Stack Address 1 : ntoskrnl.exe+2462e
    Stack Address 2 : ntoskrnl.exe+1f8a4
    Stack Address 3 : ntoskrnl.exe+1a90d1
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini071012-01.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 133,800
    ==================================================

    ==================================================
    Dump File : Mini070912-01.dmp
    Crash Time : 7/9/2012 5:50:25 AM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x84d49a75
    Parameter 3 : 0x92701c68
    Parameter 4 : 0x00000000
    Caused By Driver : win32k.sys
    Caused By Address : win32k.sys+c9a75
    File Description : Multi-User Win32 Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
    Processor : 32-bit
    Crash Address : win32k.sys+c9a75
    Stack Address 1 : win32k.sys+ad77
    Stack Address 2 : win32k.sys+b277
    Stack Address 3 : win32k.sys+c73ae
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini070912-01.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 133,800
    ==================================================

    ==================================================
    Dump File : Mini070612-03.dmp
    Crash Time : 7/6/2012 1:14:22 PM
    Bug Check String : PFN_LIST_CORRUPT
    Bug Check Code : 0x0000004e
    Parameter 1 : 0x0000009a
    Parameter 2 : 0x0000faff
    Parameter 3 : 0x00000003
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+bb91f
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+bb91f
    Stack Address 1 : ntoskrnl.exe+c8a4c
    Stack Address 2 : ntoskrnl.exe+23584
    Stack Address 3 : ntoskrnl.exe+7a13f
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini070612-03.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 133,800
    ==================================================

    ==================================================
    Dump File : Mini070612-02.dmp
    Crash Time : 7/6/2012 10:54:42 AM
    Bug Check String : NTFS_FILE_SYSTEM
    Bug Check Code : 0x00000024
    Parameter 1 : 0x001904aa
    Parameter 2 : 0x9ced47f0
    Parameter 3 : 0x9ced44ec
    Parameter 4 : 0x85af2400
    Caused By Driver : Ntfs.sys
    Caused By Address : Ntfs.sys+75400
    File Description : NT File System Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+bb91f
    Stack Address 1 : Ntfs.sys+19fff
    Stack Address 2 : Ntfs.sys+e858
    Stack Address 3 : ntoskrnl.exe+461af
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini070612-02.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 133,800
    ==================================================

    ==================================================
    Dump File : Mini070612-01.dmp
    Crash Time : 7/6/2012 12:32:24 AM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x98426ef4
    Parameter 3 : 0x887bda40
    Parameter 4 : 0x00000000
    Caused By Driver : nv4_disp.dll
    Caused By Address : nv4_disp.dll+26ef4
    File Description : NVIDIA Compatible Windows 2000 Display driver, Version 56.73
    Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 56.73
    Company : NVIDIA Corporation
    File Version : 6.14.10.5673
    Processor : 32-bit
    Crash Address : nv4_disp.dll+26ef4
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini070612-01.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 133,800
    ==================================================

    ==================================================
    Dump File : Mini010101-01.dmp
    Crash Time : 1/1/2001 2:17:10 PM
    Bug Check String : PFN_LIST_CORRUPT
    Bug Check Code : 0x0000004e
    Parameter 1 : 0x0000009a
    Parameter 2 : 0x00000000
    Parameter 3 : 0x00000002
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+bb91f
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+bb91f
    Stack Address 1 : ntoskrnl.exe+c8a4c
    Stack Address 2 : ntoskrnl.exe+23584
    Stack Address 3 : ntoskrnl.exe+7a13f
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini010101-01.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 133,800
    ==================================================
     
  4. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,088
    Crash Time : 7/11/2012 8:28:44 PM
    Caused By Driver : nv4_disp.dll
    Run a scan at NVIDIA - update drivers.
    http://www.nvidia.com/Download/Scan.aspx

    Crash Time : 7/10/2012 3:44:36 AM
    MEMORY_MANAGEMENT
    Run a Mem Test.
    http://www.memtest86.com/download.html
    http://oca.microsoft.com/en/windiag.asp
    Download the ISO file from one of the links above to your desktop.
    Then burn the ISO to a Cd.

    Start the Pc using the Cd and run the memory test overnight or for at least 8 passes.
    It is best to run a full scan on individual Ram sticks if you can.
    Or run the test but if any errors are shown - then remove all sticks of Ram and test each Ram stick one at a time.

    Guide to using Memtest86+
    http://www.bleepingcomputer.com/forums/topic207910.html
    -----
    You can also run the Mem test from a USB stick
    http://www.memtest.org/#downiso
    Scroll down to [ Download (Pre-built & ISOs]
    Download -Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*
     
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