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Blue Screen when CD is inserted

Discussion in 'Hardware' started by bamatech20, Apr 25, 2004.

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  1. bamatech20

    bamatech20 Thread Starter

    Jun 1, 2002
    I am receiving an error message and my whole computer locks up whenever any CD is inserted in the drive. The only thing I can do is turn the computer off by holding down the power button. Cntrl/Alt/Del doesn't even work. I've had the problem once before and a thorough cleaning got things going again. This time nothing is helping. The computer in question is a Compaq Presario w/Windows 98 and the drive is Compaq DVD-Rom DVD113-R. Any suggestions or is it time to replace the drive? (Also checked device manager and it shows the device to be working properly.)
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