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Blue screen, won't boot even on safe mode

Discussion in 'Windows XP' started by Arturog, Oct 11, 2010.

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  1. Arturog

    Arturog Thread Starter

    Joined:
    Oct 11, 2010
    Messages:
    2
    I was just tried turning on my computer and I got the blue screen:

    STOP: c0000218 {Registry File[​IMG] Failure}
    \SystemRoot\System32\Config\SOFTWARE
    or its log or alternate
    It is corrupt, absent, or not writable.

    Beginning dump of physical memory
    Physical memory dump complete.
    Contact your system administrator or technical support group for further assistance.

    I tried booting it on safe mode and I still got the same thing. Recently I donwloaded a registry cleaner called registry doctor, and I downloaded some movies on limewire. What can I do to fix this?
     
  2. Tabvla

    Tabvla

    Joined:
    Apr 10, 2006
    Messages:
    2,554
    Hi Arturog, welcome to the Forum :D

    If you don't have a complete "Image-type" backup of your system then you could have a problem.

    But let us deal with the most important things first. How important are your personal data files on this computer? If they are important to you then STOP.... DON'T DO ANYTHING until you have copied them onto another computer. Post back to this Forum and I or someone else will tell you what to do.

    If you data files are not important to you then we can skip that and get back to fixing the OS.

    T.
     
  3. Arturog

    Arturog Thread Starter

    Joined:
    Oct 11, 2010
    Messages:
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    How would I be able to back up the data files if the computer won't boot?
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,544
    Try..
    Boot from the Xp install Cd...when prompted press [R]
    Choose Windows installation [typically by pressing [1]
    When prompted for password.
    Press Enter.
    Type chkdsk /r [note space ]
    Window will fix errors.
    When fininshed.
    Type Exit
    And press Enter.

    If no joy - repeat the above and type
    chkdsk /f

    How to use Linux live Cd to backup files from a dead Pc
     
  5. Tabvla

    Tabvla

    Joined:
    Apr 10, 2006
    Messages:
    2,554
    You remove the HDD and then using a SATA to USB or an IDE to USB connector cable you plug it into another computer and copy the files over.

    T.
     
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