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Blue screen

Discussion in 'Windows 7' started by damker, Dec 11, 2011.

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  1. damker

    damker Thread Starter

    Joined:
    Dec 26, 2006
    Messages:
    225
    First Name:
    Danny
    Could yoou please help with this "Blue Screen?"
    Thanks.
    Particulars (translated from the Greek)

    Problem signature:
    Problem event name: BlueScreen
    Operating System Version: 6.1.7601.2.1.0.768.3
    Local settings id: 1032

    Additional info for the problem:
    BCCode: 3b
    BCP1: 00000000C0000046
    BCP2: FFFFF800030C0590
    BCP3: FFFFF88009E41100
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Problem description files: C:\Windows\Minidump\121111-28657-01.dmp
    C:\Users\Δαμιανός\AppData\Local\Temp\WER-84521-0.sysdata.xml

    Thanks for your effort.
    D.
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Can you post a few of your latest minidump files? They are located in C:\WINDOWS\Minidump. ZIP them and attach them to your next post.

    Right-click the minidump file, select Send To, then select Compressed (zipped) Folder.

    Windows will compress (zip) the file and save the new zipped file in the same location.

    If you get an Access Denied error, disable the UAC.

    If the Minidump folder is empty, you'll need to configure Windows to create minidump files:

    How to Configure Windows to Create Minidump Files
     
  3. damker

    damker Thread Starter

    Joined:
    Dec 26, 2006
    Messages:
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    First Name:
    Danny
    Thanks for responding.
    The Minidump file was created just today and inside there was only the file attached.
    Thanks a million.
    D.
     

    Attached Files:

  4. Phantom010

    Phantom010 Trusted Advisor

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    Do you have a program called ConvertXtoDVD?
     
  5. damker

    damker Thread Starter

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    First Name:
    Danny
    Yes I do.
     
  6. Phantom010

    Phantom010 Trusted Advisor

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    Were you using that program when you got the blue screen?

    Was it your first recent blue screen?
     
  7. damker

    damker Thread Starter

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    First Name:
    Danny
    I think I was. Can't remember the exact moment really.
     
  8. Phantom010

    Phantom010 Trusted Advisor

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    The program may not be agreeing with your system. Either remove it or try reinstalling it.
     
  9. damker

    damker Thread Starter

    Joined:
    Dec 26, 2006
    Messages:
    225
    First Name:
    Danny
    OK Thanks a million pal. Much obliged.
    Cheers.
    D.
     
  10. Phantom010

    Phantom010 Trusted Advisor

    Joined:
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    Messages:
    34,796
    You're welcome!

    Let me know how it goes.
     
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