Blue screen

[Zlatev]

Hello guys, for some days my computer crashes for no reason and when i boot it again on the display pops this error:

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7600.2.0.0.256.71

Locale ID: 1033


Additional information about the problem:

BCCode: 116

BCP1: FFFFFA8004950010

BCP2: FFFFF88004208E6C

BCP3: FFFFFFFFC0000001

BCP4: 0000000000000003

OS Version: 6_1_7600

Service Pack: 0_0

Product: 256_1


Files that help describe the problem:

C:\Windows\Minidump\111618-22432-01.dmp

C:\Users\i\AppData\Local\Temp\WER-56487-0.sysdata.xml

Can someone help me fix the problem i will be very greatfull

 

[blues_harp28]

Hi, your pc does not seem to have Service Pack 1 installed. Is that correct?

Service Pack: 0_0

Check and post
TSG System Information Utility - found here.
http://static.techguy.org/download/SysInfo.exe

 

[Zlatev]

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Ultimate E, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4095 Mb
Graphics Card: ATI Mobility Radeon HD 4670, 512 Mb
Hard Drives: C: 51 GB (22 GB Free); D: 97 GB (96 GB Free);
Motherboard: MSI, MS-1651
Antivirus: None

 

[blues_harp28]

Not having Service Pack 1 installed means you are missing out on all Windows updates, including their security up dates.
Why has Service Pack 1 not been installed?

Windows 7 Service Pack 1
https://support.microsoft.com/en-gb...e-pack-1-for-windows-7-and-for-windows-server

 

[plodr]

Support for Windows 7 without SP1 ended over 5 years ago on 9 April 2013.

You need to install SP1 then 5 years worth of patches to get things to work.