Blue screen

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mspatch

Thread Starter
Joined
Mar 26, 2005
Messages
28
Last couple of days getting the dreaded blue screen..
It tells me a problem has been detected and windows has shut down. it tells me to check with my hardware vendor for any bios updates. disable bios memory in options such as caching or shadowing. Then these numbers. Stop 0x0000008E (0xc0000005,0x805701A8,0xfoaff96c,0x00000000) I'm not computer savy but i can follow instructions if given. Can any one tell me what is going on and what i need to do. I got a usb760 novatel wireless for my internet a couple of weeks ago and have noticed i have had some problems since then. Running XP.
Thanks for any help you can give me.
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,206
what OS are you using?

You should have a folder called 'minidump' in the windows folder; if you could navigate to that folder, zip up the last one and attach it here (they are organized by date) we can go ahead and parse the dump file and figure out what is what.

thanks,

v
 

mspatch

Thread Starter
Joined
Mar 26, 2005
Messages
28
found the folder you said, how do i insert it here. told you i'm not computer savy;sorry.
 

valis

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Sep 24, 2004
Messages
78,206
no worries, what OS do you have? You should have some sort of zipping program on the OS, such as winrar or winzip.

thanks,

v
 

mspatch

Thread Starter
Joined
Mar 26, 2005
Messages
28
i have XP, i know i have a zip program called 7-zip. After i get it zipped which i have got that far how do i put it here?
Thanks
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,206
that it is. :)

give me a few and I'll post the results back.....

thanks,

v
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,206
getting a few odd readings, a couple 0x8 readings which "generally" mean hardware issues, but I'd like to get a second opinion. Let me contact someone with more experience on these than myself.

thanks,

v
 
Joined
Dec 9, 2000
Messages
45,855
Hard to say from just one minidump -- it's a memory management error, but no 3rd party driver is identified.

Could be a ram fault from the looks of the stack trace and if you haven't tested that, and the errors are frequent and random, you should.

But I also see a 3rd party firewall there (pc tools) and I would uninstall that for now and return to the Windows Firewall.

However if these problems are recent it's always a good idea to begin with a System Restore (these can be undone if not helpful).

Post any more or newer minidumps that you have.

Beginners Guides: Diagnosing Bad Memory

Memtest86 - A Stand-alone Memory Diagnostic

To try a system restore, run msconfig, choose "launch System Restore" and try a date several days prior to the onset of the problem.
 

mspatch

Thread Starter
Joined
Mar 26, 2005
Messages
28
thank you, i did a system restore and for now it's working but not right. If i turn my computer on it will go to the desktop ok but if i have to do a restart the background will come up but not my icons.Have to turn it off at the button and restart that way. I use IE and it's now taking a very long time for it to open. I know something is wrong just not what.
Thanks
 

valis

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Joined
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Messages
78,206
try this:

go to start > run > eventvwr.msc. That will open an explorer like window with applications, security, and system in the left pane. Click on system and see if there are any exclamation points near to when it last froze; if so, double click on the item in the right pane, click on the two pieces of paper to copy it to your clipboard, and then come back here and paste the results. Then do the same for the applications folder; look for any exclamation marks that are near in time to when your pc is freezing.

thanks,

v
 

mspatch

Thread Starter
Joined
Mar 26, 2005
Messages
28
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 4/28/2010
Time: 8:05:47 AM
User: N/A
Computer: HOME-28CFED3C34
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 4/28/2010
Time: 6:57:49 AM
User: N/A
Computer: HOME-28CFED3C34
Description:
Generate Activation Context failed for C:\Program Files\Verizon Wireless\VZAccess Manager\ATTExtension.dll. Reference error message: The operation completed successfully.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 4/28/2010
Time: 6:57:49 AM
User: N/A
Computer: HOME-28CFED3C34
Description:
Resolve Partial Assembly failed for Microsoft.VC80.MFC. Reference error message: The referenced assembly is not installed on your system.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 32
Date: 4/28/2010
Time: 6:57:49 AM
User: N/A
Computer: HOME-28CFED3C34
Description:
Dependent Assembly Microsoft.VC80.MFC could not be found and Last Error was The referenced assembly is not installed on your system.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 11
Date: 4/28/2010
Time: 6:56:54 AM
User: N/A
Computer: HOME-28CFED3C34
Description:
The driver detected a controller error on \Device\Harddisk2\D.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 0b 00 04 c0 .......À
0010: 03 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: ca 23 00 00 00 00 00 00 Ê#......
0030: ff ff ff ff 06 00 00 00 ÿÿÿÿ....
0038: 40 00 00 00 00 00 00 00 @.......
0040: ff 20 06 12 08 01 30 10 ÿ ....0.
0048: 00 00 00 00 14 00 00 00 ........
0050: 00 00 00 00 38 43 17 86 ....8C.†
0058: 00 00 00 00 08 90 5a 86 .....Z†
0060: 00 00 00 00 00 00 00 00 ........
0068: 00 00 00 00 00 00 00 00 ........
0070: 00 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: 4/28/2010
Time: 6:56:27 AM
User: N/A
Computer: HOME-28CFED3C34
Description:
The HP CUE DeviceDiscovery Service service hung on starting.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Warning
Event Source: b57w2k
Event Category: None
Event ID: 4
Date: 4/28/2010
Time: 6:54:48 AM
User: N/A
Computer: HOME-28CFED3C34
Description:
Broadcom NetXtreme 57xx Gigabit Controller: The network link is down. Check to make sure the network cable is properly connected.
Data:


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 4/27/2010
Time: 9:28:26 PM
User: N/A
Computer: HOME-28CFED3C34
Description:
Generate Activation Context failed for C:\Program Files\Verizon Wireless\VZAccess Manager\ATTExtension.dll. Reference error message: The operation completed successfully.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/27/2010
Time: 8:28:22 PM
User: N/A
Computer: HOME-28CFED3C34
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting module unknown, version 0.0.0.0, fault address 0x019e5ae6.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 33 31 35 36 20 00.3156
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 31 39 fset 019
0050: 65 35 61 65 36 0d 0a e5ae6..


Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1524
Date: 4/27/2010
Time: 7:49:45 PM
User: HOME-28CFED3C34\Connie
Computer: HOME-28CFED3C34
Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.



For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



0000: 00 00 00 00 02 00 56 00 ......V.
0008: 00 00 00 00 04 00 05 80 .......€
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,206
this is interesting, but not sure if it's the root cause:

Event ID: 11
Date: 4/28/2010
Time: 6:56:54 AM
User: N/A
Computer: HOME-28CFED3C34
Description:
The driver detected a controller error on \Device\Harddisk2\D.
do you know if you are running a scsi drive in there, or IDE?

thanks,

v
 
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