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Blue screen

Discussion in 'Hardware' started by mspatch, Apr 27, 2010.

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  1. mspatch

    mspatch Thread Starter

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    Mar 26, 2005
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    Last couple of days getting the dreaded blue screen..
    It tells me a problem has been detected and windows has shut down. it tells me to check with my hardware vendor for any bios updates. disable bios memory in options such as caching or shadowing. Then these numbers. Stop 0x0000008E (0xc0000005,0x805701A8,0xfoaff96c,0x00000000) I'm not computer savy but i can follow instructions if given. Can any one tell me what is going on and what i need to do. I got a usb760 novatel wireless for my internet a couple of weeks ago and have noticed i have had some problems since then. Running XP.
    Thanks for any help you can give me.
     
  2. valis

    valis Moderator

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    what OS are you using?

    You should have a folder called 'minidump' in the windows folder; if you could navigate to that folder, zip up the last one and attach it here (they are organized by date) we can go ahead and parse the dump file and figure out what is what.

    thanks,

    v
     
  3. mspatch

    mspatch Thread Starter

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    found the folder you said, how do i insert it here. told you i'm not computer savy;sorry.
     
  4. valis

    valis Moderator

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    no worries, what OS do you have? You should have some sort of zipping program on the OS, such as winrar or winzip.

    thanks,

    v
     
  5. mspatch

    mspatch Thread Starter

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    i have XP, i know i have a zip program called 7-zip. After i get it zipped which i have got that far how do i put it here?
    Thanks
     
  6. mspatch

    mspatch Thread Starter

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    i'm not sure how to put the zipped file here. hope this is right.
     

    Attached Files:

  7. valis

    valis Moderator

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    that it is. :)

    give me a few and I'll post the results back.....

    thanks,

    v
     
  8. valis

    valis Moderator

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    getting a few odd readings, a couple 0x8 readings which "generally" mean hardware issues, but I'd like to get a second opinion. Let me contact someone with more experience on these than myself.

    thanks,

    v
     
  9. mspatch

    mspatch Thread Starter

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    Ok, thanks
     
  10. Rollin' Rog

    Rollin' Rog

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    Hard to say from just one minidump -- it's a memory management error, but no 3rd party driver is identified.

    Could be a ram fault from the looks of the stack trace and if you haven't tested that, and the errors are frequent and random, you should.

    But I also see a 3rd party firewall there (pc tools) and I would uninstall that for now and return to the Windows Firewall.

    However if these problems are recent it's always a good idea to begin with a System Restore (these can be undone if not helpful).

    Post any more or newer minidumps that you have.

    Beginners Guides: Diagnosing Bad Memory

    Memtest86 - A Stand-alone Memory Diagnostic

    To try a system restore, run msconfig, choose "launch System Restore" and try a date several days prior to the onset of the problem.
     
  11. valis

    valis Moderator

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    rog: thanks a million, mon ami. :)
     
  12. mspatch

    mspatch Thread Starter

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    thank you, i did a system restore and for now it's working but not right. If i turn my computer on it will go to the desktop ok but if i have to do a restart the background will come up but not my icons.Have to turn it off at the button and restart that way. I use IE and it's now taking a very long time for it to open. I know something is wrong just not what.
    Thanks
     
  13. valis

    valis Moderator

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    try this:

    go to start > run > eventvwr.msc. That will open an explorer like window with applications, security, and system in the left pane. Click on system and see if there are any exclamation points near to when it last froze; if so, double click on the item in the right pane, click on the two pieces of paper to copy it to your clipboard, and then come back here and paste the results. Then do the same for the applications folder; look for any exclamation marks that are near in time to when your pc is freezing.

    thanks,

    v
     
  14. mspatch

    mspatch Thread Starter

    Joined:
    Mar 26, 2005
    Messages:
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    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7011
    Date: 4/28/2010
    Time: 8:05:47 AM
    User: N/A
    Computer: HOME-28CFED3C34
    Description:
    Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error
    Event Source: SideBySide
    Event Category: None
    Event ID: 59
    Date: 4/28/2010
    Time: 6:57:49 AM
    User: N/A
    Computer: HOME-28CFED3C34
    Description:
    Generate Activation Context failed for C:\Program Files\Verizon Wireless\VZAccess Manager\ATTExtension.dll. Reference error message: The operation completed successfully.
    .

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: SideBySide
    Event Category: None
    Event ID: 59
    Date: 4/28/2010
    Time: 6:57:49 AM
    User: N/A
    Computer: HOME-28CFED3C34
    Description:
    Resolve Partial Assembly failed for Microsoft.VC80.MFC. Reference error message: The referenced assembly is not installed on your system.
    .

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error
    Event Source: SideBySide
    Event Category: None
    Event ID: 32
    Date: 4/28/2010
    Time: 6:57:49 AM
    User: N/A
    Computer: HOME-28CFED3C34
    Description:
    Dependent Assembly Microsoft.VC80.MFC could not be found and Last Error was The referenced assembly is not installed on your system.


    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error
    Event Source: Disk
    Event Category: None
    Event ID: 11
    Date: 4/28/2010
    Time: 6:56:54 AM
    User: N/A
    Computer: HOME-28CFED3C34
    Description:
    The driver detected a controller error on \Device\Harddisk2\D.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 0f 00 68 00 01 00 b6 00 ..h...¶.
    0008: 00 00 00 00 0b 00 04 c0 .......À
    0010: 03 01 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: ca 23 00 00 00 00 00 00 Ê#......
    0030: ff ff ff ff 06 00 00 00 ÿÿÿÿ....
    0038: 40 00 00 00 00 00 00 00 @.......
    0040: ff 20 06 12 08 01 30 10 ÿ ....0.
    0048: 00 00 00 00 14 00 00 00 ........
    0050: 00 00 00 00 38 43 17 86 ....8C.†
    0058: 00 00 00 00 08 90 5a 86 .....Z†
    0060: 00 00 00 00 00 00 00 00 ........
    0068: 00 00 00 00 00 00 00 00 ........
    0070: 00 00 00 00 00 00 00 00 ........
    0078: 00 00 00 00 00 00 00 00 ........
    0080: 00 00 00 00 00 00 00 00 ........
    0088: 00 00 00 00 00 00 00 00 ........

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7022
    Date: 4/28/2010
    Time: 6:56:27 AM
    User: N/A
    Computer: HOME-28CFED3C34
    Description:
    The HP CUE DeviceDiscovery Service service hung on starting.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Warning
    Event Source: b57w2k
    Event Category: None
    Event ID: 4
    Date: 4/28/2010
    Time: 6:54:48 AM
    User: N/A
    Computer: HOME-28CFED3C34
    Description:
    Broadcom NetXtreme 57xx Gigabit Controller: The network link is down. Check to make sure the network cable is properly connected.
    Data:


    Event Type: Error
    Event Source: SideBySide
    Event Category: None
    Event ID: 59
    Date: 4/27/2010
    Time: 9:28:26 PM
    User: N/A
    Computer: HOME-28CFED3C34
    Description:
    Generate Activation Context failed for C:\Program Files\Verizon Wireless\VZAccess Manager\ATTExtension.dll. Reference error message: The operation completed successfully.
    .

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 4/27/2010
    Time: 8:28:22 PM
    User: N/A
    Computer: HOME-28CFED3C34
    Description:
    Faulting application explorer.exe, version 6.0.2900.3156, faulting module unknown, version 0.0.0.0, fault address 0x019e5ae6.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 65 78 70 ure exp
    0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
    0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
    0028: 30 30 2e 33 31 35 36 20 00.3156
    0030: 69 6e 20 75 6e 6b 6e 6f in unkno
    0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
    0040: 2e 30 20 61 74 20 6f 66 .0 at of
    0048: 66 73 65 74 20 30 31 39 fset 019
    0050: 65 35 61 65 36 0d 0a e5ae6..


    Event Type: Warning
    Event Source: Userenv
    Event Category: None
    Event ID: 1524
    Date: 4/27/2010
    Time: 7:49:45 PM
    User: HOME-28CFED3C34\Connie
    Computer: HOME-28CFED3C34
    Description:
    Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.



    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



    0000: 00 00 00 00 02 00 56 00 ......V.
    0008: 00 00 00 00 04 00 05 80 .......€
    0010: 00 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
     
  15. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    77,766
    this is interesting, but not sure if it's the root cause:

    do you know if you are running a scsi drive in there, or IDE?

    thanks,

    v
     
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