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blue screen

Discussion in 'Windows 7' started by shady186, Jan 26, 2011.

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  1. shady186

    shady186 Thread Starter

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    Jan 26, 2011
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    occassionaly from sleep or hibernation (mostly from battery rundown) my pc will not startup. the lights will come on but nothin on the screen so i woiuld have to force shutdown & restart 2 or 3 times

    sometimes d bluescreen wil appear & ask me to remove external devices which i dnt normally use or says prob wid driver 0x00000428 & i dnt know wat that stands for. please help
     
  2. lunarlander

    lunarlander

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    Does it mention a STOP code ? And which Driver was it saying ?
     
  3. w7pro

    w7pro

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    Dec 30, 2010
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    You can try doing a Windows Update to see if your driver will update. You also might want to reconfigure your power options to prevent battery drainage. I haven't heard of blue screens from just battery rundown before, but hopefully this will be of some help.

    -- Ryan
    Windows Outreach Team
     
  4. shady186

    shady186 Thread Starter

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    unfortunately i dont recall exactly if it mentions a stop code

    but it doesnt mention a driver, jus talks about recently installed apps & drivers which usually isnt the issue

    & it gives that code 0x00000428

    sometimes my intel graphic accelerator,..most often when using hp support idk kinda shuts down then restarts (dnt know if im making sense)

    read something also about antivirus updates causin d prob

    dont know if its the avast im using but jus dont want d case wher my harddrive crashes so i wanna resolve it
     
  5. w7pro

    w7pro

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    Well, if you can get to it, you can try to uninstall the programs that you think is causing harm. At least, you can rule them out if you're still getting errors. But again, that's if you can access them to begin with.
     
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