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Blue screens with Nero 6 and 7

Discussion in 'Multimedia' started by pyxidium, Oct 25, 2007.

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  1. pyxidium

    pyxidium Thread Starter

    Joined:
    Jun 24, 2007
    Messages:
    46
    Dear TSG

    I started getting blue screens with the IRQL_NOT_LESS_THAN_EQUAL message while burning DVD with Nero 6. I ran Spybot, SAS, Ad-aware and Spyware Blaster to no avail. I ran the Nero clean-up tool from the Nero website then installed the free version of Nero 7.
    Still the blue screens. K-lite codec pack is up to date. I´m running windows XP, and haven´t yet experienced any problems while running anything else, just Nero.

    ***STOP : 0x0000000A ( 0x02EFE4B4, 0x0000001C, 0x00000000, 0x804E1456 )

    Cheers

    Pyxidium
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    I can run a debugging utility on the dump files if you do this:

    1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
    2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
    3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
    4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

    This might point us to a 3rd party driver causing the error, if one exists for it.
     
  3. pyxidium

    pyxidium Thread Starter

    Joined:
    Jun 24, 2007
    Messages:
    46
    Dear Rollin´Rog

    Thanks for your reply

    Here´s the files as requested, although there were only two in the folder.

    Cheers again

    Pyxidium
     

    Attached Files:

  4. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    I'm not sure I can see a common denominator with these.

    One occurs in "usbstor.sys" a file system driver associated with external disk drive storage and the other in "ntkrnlmp.exe " a core file system process in which faults are often hardware related such as bad ram or overheating.

    So I'd say the two things you need to look into for starters is testing the ram and ensuring the system is not overheating.

    However if all these burn operations include files on an external drive -- try using something else for storage for a test.

    You can use Memtest86 to test the ram -- but if you have multiple modules it would be a good idea to see what happens with one at a time removed, providing they are not of the type that must be run in pairs.

    Beginners Guides: Diagnosing Bad Memory


    Memtest86 - A Stand-alone Memory Diagnostic
     
  5. pyxidium

    pyxidium Thread Starter

    Joined:
    Jun 24, 2007
    Messages:
    46
    Rollin´ Rog

    Thanks again for your advice.

    Memtest86 shows no problems. I tried burning DVD again a few times, to see if it gave you some more to go on, so here are three more .dmp files. (I´ve included the initial two for comparison)

    The first of the Oct 27 ones was an attempt to burn a file from an external drive, the other two are from files stored on the c: drive.

    Still no problems with any other applications, can´t see how it could be overheating either.

    Cheers again

    Pyxidium
     
  6. pyxidium

    pyxidium Thread Starter

    Joined:
    Jun 24, 2007
    Messages:
    46
    Attachment
     

    Attached Files:

  7. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Well they all involve file system errors of one flavor or another.

    Here is what strikes me as strange in each of those dump files -- although this varies somewhat from one to another -- there seems to be an excessive number of "unloaded modules" and in particular multiple instances of one related to a logitech quick cam. I have no explanation for it:

    On the other hand, compare this to someone else's "unloaded modules" list >

    >> I'm wondering if this could be caused by a badly fragmented drive. ??
     
  8. pyxidium

    pyxidium Thread Starter

    Joined:
    Jun 24, 2007
    Messages:
    46
    Rollin´ Rog

    Thanks again for your reply

    Well, on closer inspection, the fan was sticking. Have sorted that and it looks like your first diagnosis was correct. Thanks for that.

    On the subject of the webcam: looking at a hijackthis log (I check for trojans in the winlogon notify once a week) after I installed the webcam, I thought it looked strange. Is this normal or do I have potential problems here? The camera seems to be working OK.

    Cheers again in advance

    Pyxidium

    Logfile of HijackThis v1.99.1
    Scan saved at 11:54:35, on 30/10/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    C:\Program Files\Spyware Terminator\sp_rsser.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\fxssvc.exe
    C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
    C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Carr\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.incredimail.com/english/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Shareaza Web Download Hook - {0EEDB912-C5FA-486F-8334-57288578C627} - C:\Program Files\Etomi\Plugins\RazaWebHook.dll (file missing)
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
    O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
    O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ioloDelayModule] C:\Program Files\iolo\System Mechanic 6\delay.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [System Mechanic Popup Blocker] "C:\Program Files\iolo\System Mechanic 6\PopupBlocker.exe"
    O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe"
    O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
    O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: Download with &Shareaza - res://C:\Program Files\Etomi\Plugins\RazaWebHook.dll/3000
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O11 - Options group: [INTERNATIONAL] International*
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O16 - DPF: NTLSignup - https://register.tesco.net/tesco/NTLSignup.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,84/mcinsctl.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1182258908500
    O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,21/mcgdmgr.cab
    O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712....akamai.com/6712/player/install/installer.exe
    O18 - Protocol: bw+0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw+0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: bwg0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwg0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0s - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: offline-8876480 - {75540E9E-C5D8-410B-A3D6-18E6ABDA0D53} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
    O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
    O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
     
  9. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Lol, you may have set a record for "018" entries. This is just some update nonsense that clogs the registry and is placed there by Logitech Desktop Messenger -- an application which really has no place doing this.

    >> http://www.pcreview.co.uk/startup/backweb-8876480.exe/Logitech Desktop Messenger.php

    I always recommend removing it through Add/Remove programs -- and then checking and "fixing" all those 018 entries in the scanlog.

    One other minor piece of "housekeeping" is this entry, which gets recreated whenever you have a blue screen. You can check and "fix" that as well:

    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

    Everything else is copacetic -- so hopefully you have this sorted out.

    You're most welcome for the help -- and if you do feel all is well you can mark the thread "Solved" using the thread tools menu here.

    >> only one other thing, you have the Microsoft installer running (msiexec.exe) and this is perfectly normal during or shortly after an install which uses it, but should not be present once the install has completed and following a reboot.
     
  10. pyxidium

    pyxidium Thread Starter

    Joined:
    Jun 24, 2007
    Messages:
    46
    Rollin´Rog

    Thanks again, have got rid of the 018 entries and have had no more problems with Nero.

    Having said that, just got another blue screen whilst surfing.

    Any ideas?

    Cheers in advance

    Pyxidium
     

    Attached Files:

  11. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
  12. Sponsor

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