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Blue Screens

Discussion in 'Windows Vista' started by mongo69, May 25, 2015.

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  1. mongo69

    mongo69 Thread Starter

    Joined:
    May 25, 2015
    Messages:
    8
    Hi all! This is my first time trying out a tech support forum, hopefully this will help my issue. I use Windows Vista Home Premium 32-bit on my computer, and have been getting random BSOD's lately. I was getting them almost nonstop for a while, then ran all the back updates for Windows that I needed and that seemed to fix the issue. However, the last few days have shown me more BSOD messages happening. I will attach the minidump files I have on my computer, and I hope that will lead to someone giving me a clue as to what is wrong.

    Also, here are my computer's specs (keep in mind, it's 6 years old this summer):

    - AMD Phenom 9600 Quad Core
    - 6 GB RAM
    - Nvidia GeForce 9800 GT

    Not sure what else is relevant to the problem, but that's what I have.
     

    Attached Files:

  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,789
    Hi, minidump file check - in part.


    klhk.sys
    http://www.systemlookup.com/search.php?list=&type=filename&search=klhk.sys&s=
    kltdf.sys
    http://www.herdprotect.com/kltdf.sys-0944197ce0c3d86836589501570ca3e94a1c8b1d.aspx
    klif.sys
    http://www.systemlookup.com/search.php?list=&type=filename&search=klif.sys&s=

    Relates to Kaspersky security program.
    Download Kaspersky again to your desktop.
    Disconnect from the internet - uninstall existing version of Kaspersky and install the new version.
    Let us know if that stops the Blue Screens
     
  3. mongo69

    mongo69 Thread Starter

    Joined:
    May 25, 2015
    Messages:
    8
    Uninstall and reinstall are complete, and so far it looks like it has worked. If I get any more blue screens I'll start a new thread. Thank you for your help! ^_^
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,789
    (y) if it happens again - reply to this thread as it will be easier to help you here.
     
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