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Blue Snowball Mic driver issues on Windows 7

Discussion in 'Hardware' started by WackyTheWalrus, Nov 16, 2015.

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  1. WackyTheWalrus

    WackyTheWalrus Thread Starter

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    So I bought a computer yesterday morning and it had a fresh install of Windows 7 premium but when I tried to use my Blue Snowball mic with it, the driver would fail. I've tried switching to a usb 2.0 port instead of 3.0 and other stuff. I've been trying for hours to find a fix but I cannot. Can anyone help?
     
  2. managed

    managed Trusted Advisor Spam Fighter

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    Have you already done this ? :- (source :- http://www.bluemic.com/snowball/#software_setup)
    If you have done the above and it still doesn't work what exactly happens for you to say 'the driver would fail' ?
     
  3. WackyTheWalrus

    WackyTheWalrus Thread Starter

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    I have, when I plug it in the notification comes up saying "Installing device driver software" but then it fails and says that it hasn't been installed correctly. It doesn't show up in the recording devices. Sorry I'm new to this website and forums thing :(
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    No need to apologise, you're doing fine. :)

    See if this helps :-

     
  5. WackyTheWalrus

    WackyTheWalrus Thread Starter

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    Thanks for the quick replys!

    I've tried the usb port 2.0 instead of 3.0, the wire into the mic isn't upside down, I've installed every windows update, tried multiple usb 2.0 ports, I've reinstalled the drivers like 20 times: same thing happens every time. When I did what that video told me to, after picking the device driver and clicking next this popped up "Windows found driver software for your device but encountered an error while attempting to install it" and the error is "This device cannot start. (Code 10)"
     
  6. managed

    managed Trusted Advisor Spam Fighter

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    If it's a Desktop have you tried using a Usb port on the back of the PC ?
     
  7. WackyTheWalrus

    WackyTheWalrus Thread Starter

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    It is a desktop and yes, There is 2 usb on the front which are both 3.0s and there's 8 on the back which 2 are 3.0s and 6 are 2.0s
     
  8. managed

    managed Trusted Advisor Spam Fighter

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    Ok, I'm out of ideas but if I do think of anything else I'll post again.
     
  9. WackyTheWalrus

    WackyTheWalrus Thread Starter

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    Alright thanks anyway
     
  10. WackyTheWalrus

    WackyTheWalrus Thread Starter

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    I contacted the Blue support team and they are sending me the Usb cable free of charge.. thankfully I didn't have to show proof of purchase because I bought the mic off of my friend and don't have any haha...
     
  11. managed

    managed Trusted Advisor Spam Fighter

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    That's good of them I hope it fixes the problem.
     
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