Blue Snowball USB microphone won't connect to Windows 8.1

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

TyWMick

Thread Starter
Account Closed
Joined
Jan 31, 2015
Messages
4
So when I plug in my Blue Snowball, a device setup window pops up, but then the device installation process gets stuck halfway through.



This has happened multiple times, and I've left it going overnight a few of those times, but to no avail. And I've tried using it anyway just in case the installation isn't necessary, but it doesn't work.

I tried contacting Blue support to see if they had any drivers or anything, but they told me that it's supposed to be plug and play, so there's nothing they can do to help me, especially since I built the PC myself.

So, any insight? I'm running Windows Embedded 8.1 Industry Pro, and here's my build.

I wonder for some probably unfounded reason if it might be one of my original system drivers I downloaded and installed, because I've tried reinstalling Windows a few times, and the mic problem persists... Each time I reinstall, the first thing I do is go to the websites of each of the parts and download and install the driver each company provides for the component. Do I not need all of those?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows Embedded 8.1 Industry Pro, 64 bit
Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 8080 Mb
Graphics Card: NVIDIA GeForce GTX 760, -2048 Mb
Hard Drives: C: Total - 953869 MB, Free - 167478 MB; D: Total - 953667 MB, Free - 292269 MB;
Motherboard: Gigabyte Technology Co., Ltd., Z87MX-D3H-CF
Antivirus: Avast Free Antivirus
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Why are you running Microsoft Windows Embedded 8.1 Industry Pro?
 

TyWMick

Thread Starter
Account Closed
Joined
Jan 31, 2015
Messages
4
Why are you running Microsoft Windows Embedded 8.1 Industry Pro?
Oh, my brother got a free copy through some student program and gave it to me as a gift. Would it be causing any problems?
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Probably, and you are not legally allowed to use it anyways. It's designed for industrial/commercial uses and not for end users at home. We cannot assist you with anything to do with this computer while you are running that version.
 

TyWMick

Thread Starter
Account Closed
Joined
Jan 31, 2015
Messages
4
Probably, and you are not legally allowed to use it anyways. It's designed for industrial/commercial uses and not for end users at home.
Wait, what? He got it through Microsoft DreamSpark, and that's still the version they hand out there. Is Microsoft breaking the law by distributing it to students?

All things considered, though, I did build this PC for business purposes; I'm writing it off on my taxes and all. Does that make a difference?
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
It's distributed to students to be use by those students, not for students to give to others. It is not for end users to use, it doesn't matter if you plan to use the computer for business purposes or not, that's still not was it is meant for and a violation of the terms.
 

TyWMick

Thread Starter
Account Closed
Joined
Jan 31, 2015
Messages
4
Oh, whoops, yeah, looks like staff/faculty/students aren't supposed to give away their product keys... Guess his department sort of dropped the ball on the whole
thing, haha.

Well, I guess I have a more pressing issue on my hands, then, and that's getting myself a new copy of Windows... Very sorry to have bothered you guys!
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top