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Bluescreen

Discussion in 'Windows 7' started by legofafrog, Nov 12, 2011.

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  1. legofafrog

    legofafrog Thread Starter

    Joined:
    Nov 12, 2011
    Messages:
    2
    I have gotten the bsod several times now. Can you give me an idea of what I need to do to fix? System info and Problem signature below. mini dump file attachd.


    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name KIM-PC
    System Manufacturer Dell Inc.
    System Model Inspiron 530
    System Type x64-based PC
    Processor Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date Dell Inc. 1.0.10, 12/15/2007
    SMBIOS Version 2.5
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name Kim-PC\Kim
    Time Zone Eastern Standard Time
    Installed Physical Memory (RAM) 3.00 GB
    Total Physical Memory 2.99 GB
    Available Physical Memory 1.30 GB
    Total Virtual Memory 5.98 GB
    Available Virtual Memory 4.33 GB
    Page File Space 2.99 GB
    Page File C:\pagefile.sys

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: fe
    BCP1: 0000000000000006
    BCP2: FFFFFA8004A56CE0
    BCP3: 0000000050456368
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\111211-19562-01.dmp
    C:\Users\Kim\AppData\Local\Temp\WER-47081-0.sysdata.xml
     

    Attached Files:

  2. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    A STOP FE error is caused by a USB driver.

    Anything changed on USB? Any ports broken?

    Dump:
    Details attached.
     

    Attached Files:

    • Dump.pdf
      File size:
      39.6 KB
      Views:
      169
  3. legofafrog

    legofafrog Thread Starter

    Joined:
    Nov 12, 2011
    Messages:
    2
    Thank you for the quick response, I have 4 usb ports on the back of tower, items plugged into those are all working, I just plugged my mouse into the 4 front usb ports and got a popup of software being installed. the mouse light was on during that time but the cursor wouldn't move. now it is working just fine in the front port. Is there a way to test to see if my blue screen issue is resolved or do i wait to see if it happens again?
     
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