Bluescreen

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legofafrog

Thread Starter
Joined
Nov 12, 2011
Messages
2
I have gotten the bsod several times now. Can you give me an idea of what I need to do to fix? System info and Problem signature below. mini dump file attachd.


OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KIM-PC
System Manufacturer Dell Inc.
System Model Inspiron 530
System Type x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.0.10, 12/15/2007
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Kim-PC\Kim
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 3.00 GB
Total Physical Memory 2.99 GB
Available Physical Memory 1.30 GB
Total Virtual Memory 5.98 GB
Available Virtual Memory 4.33 GB
Page File Space 2.99 GB
Page File C:\pagefile.sys

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000006
BCP2: FFFFFA8004A56CE0
BCP3: 0000000050456368
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111211-19562-01.dmp
C:\Users\Kim\AppData\Local\Temp\WER-47081-0.sysdata.xml
 

Attachments

Joined
Aug 1, 2003
Messages
51,988
A STOP FE error is caused by a USB driver.

Anything changed on USB? Any ports broken?

Dump:
On Sat 2011-11-12 16:59:15 GMT your computer crashed
crash dump file: C:\windows\Minidump\111211-19562-01.dmp
uptime: 09:52:34
This was probably caused by the following module: usbport.sys (USBPORT+0x2D27D)
Bugcheck code: 0xFE (0x6, 0xFFFFFA8004A56CE0, 0x50456368, 0x0)
Error: BUGCODE_USB_DRIVER
file path: C:\windows\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
Details attached.
 

Attachments

legofafrog

Thread Starter
Joined
Nov 12, 2011
Messages
2
Thank you for the quick response, I have 4 usb ports on the back of tower, items plugged into those are all working, I just plugged my mouse into the 4 front usb ports and got a popup of software being installed. the mouse light was on during that time but the cursor wouldn't move. now it is working just fine in the front port. Is there a way to test to see if my blue screen issue is resolved or do i wait to see if it happens again?
 
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