bluetooth and sound card not working windows 8.1

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goldenmountain

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Jun 26, 2018
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Hello,
I dont know what happened I lost my sound card on windows 8.1 had to redownload realtek audio and bluetooth it is still not connecting I am unable to figure it out. My eset security keeps asking me to allow or deny communications from microsoft and other programs I am wondering if it is blocking the connection. I sent eset an email, but I am so frustrated! Please help!

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-4570T CPU @ 2.90GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 8082 Mb
Graphics Card: Intel(R) HD Graphics 4600, 1024 Mb
Hard Drives: C: 913 GB (611 GB Free); D: 16 GB (2 GB Free); E: 2794 GB (488 GB Free); G: 3725 GB (1090 GB Free);
Motherboard: Hewlett-Packard, 2B0D
Antivirus: Windows Defender, Disabled
 
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