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bluetooth and sound card not working windows 8.1

Discussion in 'Windows 8' started by goldenmountain, Jun 26, 2018.

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  1. goldenmountain

    goldenmountain Thread Starter

    Joined:
    Jun 26, 2018
    Messages:
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    Hello,
    I dont know what happened I lost my sound card on windows 8.1 had to redownload realtek audio and bluetooth it is still not connecting I am unable to figure it out. My eset security keeps asking me to allow or deny communications from microsoft and other programs I am wondering if it is blocking the connection. I sent eset an email, but I am so frustrated! Please help!

    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: Intel(R) Core(TM) i5-4570T CPU @ 2.90GHz, Intel64 Family 6 Model 60 Stepping 3
    Processor Count: 4
    RAM: 8082 Mb
    Graphics Card: Intel(R) HD Graphics 4600, 1024 Mb
    Hard Drives: C: 913 GB (611 GB Free); D: 16 GB (2 GB Free); E: 2794 GB (488 GB Free); G: 3725 GB (1090 GB Free);
    Motherboard: Hewlett-Packard, 2B0D
    Antivirus: Windows Defender, Disabled
     
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