Bluetooth Connecting Problem

[alieternal]

Hi
I have this problem with my laptop , please help me ,
I can transfer files via its bluetooth but when
I want to connect to my bluetooth headphones there is not any problem with paring but after pairing when I click on connect I always face this message : that did not work make sure your bluetooth device is still discoverable then try again. I have tried a lot of solutions but they didnot work (setting bluetooth support services on automatic mode , updating bluetooth driver , install & uninstalling the driver & ...)

PLEASE PLEASE HELP ME , Thanks

Regards

 

[plodr]

I found this

In order to use the headset, it must first be paired with a phone.

Source: https://www.samsung.com/us/support/troubleshooting/TSG01111234/
Did you pair it with your phone first?

Next, go here,
https://www.samsung.com/us/support/troubleshooting/TSG01110922/

 

[alieternal]

I found this

Source: https://www.samsung.com/us/support/troubleshooting/TSG01111234/
Did you pair it with your phone first?

Next, go here,
https://www.samsung.com/us/support/troubleshooting/TSG01110922/

I have no problem with my level U pro. I have this problem (conecting to windows) with any device I tried ...

 

[plodr]

Then you need to find out why bluetooth is not working at all on your computer.
You need to list the brand and exact model of computer so I can check the hardware and the correct bluetooth driver.
Is bluetooth showing in Device Manager as working correctly?

 

[alieternal]

Then you need to find out why bluetooth is not working at all on your computer.
You need to list the brand and exact model of computer so I can check the hardware and the correct bluetooth driver.
Is bluetooth showing in Device Manager as working correctly?

My laptop's model is : Lenovo thinkpad E531 & the Bluetooth hardware is broadcast or something like that and it's version is 4.
Do you think you can solve the problem ?

 

[plodr]

You didn't answer this

Is bluetooth showing in Device Manager as working correctly?

It comes with Windows 7 or 8? What OS are you running?
https://www.lenovo.com/us/en/laptops/thinkpad/e-series/e531/

I can't guess your hardware and select the correct driver until I know the OS running.

Bluetooth hardware is broadcast or something like that

Again, I need to know exactly what Device manager is showing.

``````````````````````````````````````````````
Or, go here and click Start Scan
https://pcsupport.lenovo.com/us/en/...d-edge-e531/downloads/automatic-driver-update

Or here and read about bluetooth problems
https://pcsupport.lenovo.com/us/en/...o-resolve-bluetooth-issues-windows-7-8-and-10

And still more bluetooth, including some videos
https://pcsupport.lenovo.com/us/en/...1/solutions/ht503805-popular-topics-bluetooth

 

[alieternal]

You didn't answer this

It comes with Windows 7 or 8? What OS are you running?
https://www.lenovo.com/us/en/laptops/thinkpad/e-series/e531/

I can't guess your hardware and select the correct driver until I know the OS running.
Again, I need to know exactly what Device manager is showing.

Here You R. Yes windows can show the device & I am using windows 10. Anything else which I can tell you ?

 

[plodr]

Did you try any of the links?
https://pcsupport.lenovo.com/us/en/...d-edge-e531/downloads/automatic-driver-update
https://pcsupport.lenovo.com/us/en/...o-resolve-bluetooth-issues-windows-7-8-and-10
https://pcsupport.lenovo.com/us/en/...1/solutions/ht503805-popular-topics-bluetooth

That's about all the help I can offer.
I only have one computer with Bluetooth and it is running Windows 7. I had no problem pairing 2 different keyboards and a speaker with it.

 

[alieternal]

Did you try any of the links?
https://pcsupport.lenovo.com/us/en/...d-edge-e531/downloads/automatic-driver-update
https://pcsupport.lenovo.com/us/en/...o-resolve-bluetooth-issues-windows-7-8-and-10
https://pcsupport.lenovo.com/us/en/...1/solutions/ht503805-popular-topics-bluetooth

That's about all the help I can offer.
I only have one computer with Bluetooth and it is running Windows 7. I had no problem pairing 2 different keyboards and a speaker with it.

solved!! I just had to change my time zone... anyway thanks for your helping and spending time