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Solved Bluetooth device removal failed

Discussion in 'Hardware' started by mtf, May 10, 2017.

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  1. mtf

    mtf Thread Starter

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    Paired Microsoft BT mouse is not working. Want to remove it to re-install but removal failed. Please help!! Thanks.


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  3. Oddba11

    Oddba11 Jim

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    How did you try to "remove" it?
     
  4. mtf

    mtf Thread Starter

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    First, thank you! In Devices and Printers, the status of device is "Paired". Marked mouse to remove, and clicked Remove Device. It said "Removing device" and then "Remove failed" - I want to remove it because it is no working even though it's paired. Actually, I have 2 different BT mice paired and neither works. Want to remove both to reinstall. Thanks again!
     
  5. mtf

    mtf Thread Starter

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    Don't know when, how or why but BT was turned off!
     
  6. Oddba11

    Oddba11 Jim

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    That will do it. I'm glad you sorted it out.
     
  7. mtf

    mtf Thread Starter

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    Thank you Jim!
     
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