1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

bluetooth driver

Discussion in 'Hardware' started by staylor18, Jul 2, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. staylor18

    staylor18 Thread Starter

    Joined:
    Jun 10, 2007
    Messages:
    7
    hi guys i could do with some help please
    i recently purchased a cheap bluetooth dongle and although it works on my work pc well it doesnt work on my home computer and it doesnt work as plug nd play as suggested.
    i contacted support but they have since gone home.
    they asked if i was on service pack 2 which i doubt i am.
    every time i put the dongle in it looks for the drivers and i dont have a cd or know a link for it if anyone can help that would be great
    this is the dongle i bought http://www.mobileplace.co.uk/product/EDR_bluetooth_Dongle.html

    and im using a compaq nc6120 with windows xp

    if anyone could send me the link to a driver that will work i would appreciate it

    many thanks and regards
    steve
     
  2. bigbear

    bigbear

    Joined:
    Apr 27, 2004
    Messages:
    4,719
    To check if you have SP2 .
    Start>my computer and click "system information" in the left hand pane.
    If you don't have SP2 I suggest you download it
     
  3. staylor18

    staylor18 Thread Starter

    Joined:
    Jun 10, 2007
    Messages:
    7
    thanks big bear for the reply

    it appears tht i do have service pack 2 on my machine so now im even more confused as to why it doesnt work

    any ideas?
    thanks
     
  4. bigbear

    bigbear

    Joined:
    Apr 27, 2004
    Messages:
    4,719
    Ok try this fix for missing usb's by JohnWill


    Johnwill's solution

    Create a file with NOTEPAD containing the following lines and save it as FIX.REG
    -------------------------- Use text after this line --------------------------------
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

    "DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
    -------------------------- Use text before this line --------------------------------

    Double click on FIX.REG and say yes to the Merge Into Registry question.

    Unplug ALL USB devices.
    Open Device Manager.
    View, Show Hidden Devices.
    Uninstall all devices under USB Controllers.
    Uninstall all devices under Disk Drives that you know are not present.
    Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
    If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

    When this is done, reboot TWICE.

    Reconnect the USB devices and see if they're recognized properly.

    NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function. I don't have one yet, so I haven't had time to modify the instructions.
     
  5. staylor18

    staylor18 Thread Starter

    Joined:
    Jun 10, 2007
    Messages:
    7
    thanks for the effort big bear but tha didnt work either
    never mind i will have to try get a driver somewhere
    thanks anyway
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/591030

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice