bluetooth driver

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staylor18

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Joined
Jun 10, 2007
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7
hi guys i could do with some help please
i recently purchased a cheap bluetooth dongle and although it works on my work pc well it doesnt work on my home computer and it doesnt work as plug nd play as suggested.
i contacted support but they have since gone home.
they asked if i was on service pack 2 which i doubt i am.
every time i put the dongle in it looks for the drivers and i dont have a cd or know a link for it if anyone can help that would be great
this is the dongle i bought http://www.mobileplace.co.uk/product/EDR_bluetooth_Dongle.html

and im using a compaq nc6120 with windows xp

if anyone could send me the link to a driver that will work i would appreciate it

many thanks and regards
steve
 
Joined
Apr 27, 2004
Messages
4,719
To check if you have SP2 .
Start>my computer and click "system information" in the left hand pane.
If you don't have SP2 I suggest you download it
 

staylor18

Thread Starter
Joined
Jun 10, 2007
Messages
7
thanks big bear for the reply

it appears tht i do have service pack 2 on my machine so now im even more confused as to why it doesnt work

any ideas?
thanks
 
Joined
Apr 27, 2004
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4,719
Ok try this fix for missing usb's by JohnWill


Johnwill's solution

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- Use text after this line --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- Use text before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function. I don't have one yet, so I haven't had time to modify the instructions.
 

staylor18

Thread Starter
Joined
Jun 10, 2007
Messages
7
thanks for the effort big bear but tha didnt work either
never mind i will have to try get a driver somewhere
thanks anyway
 
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